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Sign up for special offers:



Offer Valid Mar. 20th - Mar. 23rd 2009
30% Off ALL Orders, this weekend only!
Free Top Bown Bottom Up on Cell ShadesFREE Routless on our top selling Wood and Faux Wood Blinds
FREE Top Down Bottom UpFREE Hobbled Fold
Purchase any of our custom honeycomb cell shades and receive a FREE Top Down Bottom Up option. This is a savings of more than $20 per shade so now is a great time to buy!

Function:
Top Down Bottom Up or Duofold is designed to allow the shade to either be raised or lowered. Lowering a cell shade from the top down allows light to enter the room while still providing privacy.
Add a FREE Hobbled Fold upgrade to either of our Asante Roman Shades. Choose from our light filtering or blackout fabrics, add a hobbled fold upgrade and save an additional 20% your purchase.

Function:
Hobbled or Tear Drop is designed to add more fabric to each roman shade panel for a softer fuller look.
Free 5Free edge binding on woven wood shades
FREE 5" ValanceFREE Edge Binding
Upgrade any of our Platinum 2" Wood Blinds from our standard 3" wood valance to a 5" wood valance for FREE. With a savings of over $11 on each wood blind, now is a great time to buy!

Function:
Upgrading to our 5" wood valance offers a bolder look to each wood blind. Each wood valance is stained or painted to match each wood blind.
Complement your woven wood shades with a decorative fabric edge binding for no charge. Choose from a wide selection of colors that are sure to accent any home decor and save $35 per shade.

Function:
Fabric edge binding adds stability as well as color to each woven wood shade. By binding each shade the delicate edges are protected and the cords keep from fraying. For this reason we recommend edge binding with each bamboo shade purchase.


Note: To receive the free upgrades you must select the option when adding the item to your shopping cart.

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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty
5 year limited warranty
Warranty Coverage
Defects
Parts
30 Day Returns(in-store credit)

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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