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I have now bought 12 blinds!
Apr 29 2010
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I have now bought 12 blinds! I am very pleased with the value, quality, service and shipping. I have referred several others who saw the blinds installed and could not believe the price. Thank you!
Richard
Reston, VA

I absolutely love these blinds.
Apr 29 2010
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I absolutely love these blinds. What a great value. They were really easy to install, all the parts were there, they came in a timely fashion and the shipping was free!! I was able to shade 5 windows for under 200.00 dollars. Couldn't be happier!!
Sharon
Saint Cloud, MN

The blinds look wonderful in our house.
Apr 29 2010
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

The blinds look wonderful in our house. We were worried that the color would not work out to well but they matched with the trim in the house. Also the workers cut the blinds down to perfect size. We ordered the blinds on a Sunday and they were at the house on Wednesday. Thank you for the quick service.
Toby
Plano, TX

Higher quality than I expected.
Apr 29 2010
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Higher quality than I expected. Some of the measurements length was a bit higher or lower than I indicated, one doesn't rest on the sill, most of the others have 2 or 3 slats of length extra which makes it so when you close the blinds it looks a bit funny. Also had some that were chipped along the edges as though the saw used to cut them was dull (a couple had large chips).

However, my nitpicks are just those. Most people wouldn't even notice, and certainly not anyone who has casually come over and admired the blinds. These blinds are very sturdy and heavy. The hardware is also very sturdy, and I have no expectations that they will ever fall or the brackets break.

These are Made In China, which is a disappointment as I believe that it is worth supporting American Workers when possible. If you don't care about that, I would recommend these. They are nice blinds, open and close easily.
Brent
Bountiful, UT

We just purchased a home that is 12 years old and was in need of all new window coverings.
Apr 27 2010
Qualityquality ratingInstallationinstallation ratingAppearanceappearance rating
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

We just purchased a home that is 12 years old and was in need of all new window coverings. We were doing them one or two at a time at Home Depot until I found Blind Chalet online. My husband and I were both worried about ordering online but were very please when they arrived. The cost was about 1/3 of the big stores. We should by stock in Blind Chalet now because my husband tells everyone about them. Thanks for a wonderful purchase.
Joni
Temecula, CA



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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
Warping slats✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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