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Composite Shutters Saved My Skin!

May 23 2011

Composite shutters are one of the best investments that I have made thus far in my home improvement life.

Last year my wife and I moved into a beautiful new home in Mesa, Arizona, where the summers get to insane temps.  I spent a little more on the house than I had anticipated, but if it made her happy, I would be happy.  There was furniture to buy, appliances to upgrade, light fixtures to modify, etc.  At the time, composite shutters were the last thing on my mind.  The whole adventure dug deeply into my retirement account, but as I said, I needed to keep the one I loved happy.  And as I have very little taste when it comes to decor, my wife has a flair for decorating homes and offices, and knows how to make a home look good.

Once I thought we had everything taken care of along the “spending line,” I settled down to enjoy my new, but not so humble, abode.  Just as I was dismissing the concerns of what I had just spent over the last two weeks, my wife came into the room and asked if I wanted to shop around for window treatments.  I wasn’t sure I was hearing her right, because we already had the original blinds that came with the house in the windows.  She matter-of-factly told me that we would be needing new window coverings in our house to match all of our furnishings … as though I should have known that!  I thought that the blinds that came with the house were perfectly sufficient, but she had other plans, which included plantation shutters for the entire home!  I was born at night, but it wasn’t last night … I knew just how expensive this would be for me.  Instantly the dollar signs started passing my field of vision, and I was filled with trepidation about shopping for anything that would put the final coup de gras to my wallet.  Admittedly, if it were up to me, we would have used sheets or blankets covering our windows!

We started our last (hopefully) shopping adventure on the Internet, when we came across the Blinds Chalet website … I’m so glad we did.  After a count of our windows, and a call to Blinds Chalet, we had a service representative scheduled to come out.  When he gave us the final quote, it was less than I had anticipated by blinds on sale, and I was actually very relieved.
 
I did a little research, and these facts convinced me that composite shutters were the way to go, and that Blinds Chalet was the company to go with:

•    Composite plantation shutters (rather than all wood) are made of American hardwood and durable polymers.  They were the best for our purposes, as they don’t warp, they are easy to clean and they retain their original color

•    Blinds Chalet can fabricate the shutters we order within fifteen days, rather than the six to eight weeks the other companies would require to make them

•    The plantation shutters that Blinds Chalet make come with no “mouse hole” which lends to a more accurate fit, with much less gap.  They are also spring loaded to minimize light gaps and increases privacy

Once the blinds were installed by a very professional technician, I could see that my wife knew exactly what she was talking about.  Our home looked amazing, and gave it that touch of elegance that I didn’t even know I was missing!
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty
5 year limited warranty
Warranty Coverage
Defects
Parts
30 Day Returns(in-store credit)

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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