Industry changes to stock corded products and what it means for you.

Nov 14 2018

Starting December 7th 2018, we will be making changes to our product lines in order to comply with the Window Covering Manufacturer’s Association industry new standards. These standards have been changed with the aim of eliminating the risks for strangulation to small children due to features of certain window coverings. These changes focus on the operating cords of a window treatment that haven’t been changed in long time. We are thrilled that the industry has decided to make these changes. We believe they are a positive step forward for child safety and pet safety as well.

What is the new industry standard?

This new Window Covering Manufacturer’s Association industry standard is referred to as ANSI/WCMA A100.1-2018 for corded window coverings. This new standard came through their work with the Consumer Products Safety Commission. It states that products manufactured in advance that need to be cut to customer requirements (meaning the width and/or height) are considered stock and limited to cordless only. If the product is ordered to a specific width and height and will not require size adjustments, it is considered custom.

What is Blinds Chalet doing to comply with the new standard?

This means Blinds Chalet will be replacing all stock corded window treatment products with stock cordless window treatment products. These changes will be made effective December 7th 2018. Due to this change, we will be marking our stock corded window treatment products as closeout items and reducing their cost to deplete our inventories. Products on our site with a closeout banner are a part of this change. We have also created a page on our site of just our closeout window treatment products. That can be found at https://www.blindschalet.com/closeout/.

new blinds cord length

These industry changes will have some effect on our custom products as well. Our default cord lengths will now be set to operate at 1/3 the finished blind/shade height. We understand that some customers in the commercial and industrial markets need longer cord lengths. This is why customers will be given the option to change this cord length when building the order on our site. All of our custom blinds and shades will now come standard with a wand tilt instead of a cord tilt. Cord tilt will still be an available option when building out your order. There will also be new size limits due to these new cord lengths. New cord release devices will be used when customers choose a longer cord. These cord releases detach when a significant amount of weight is placed on them. Cord cleats will also come with all orders so cords can be wrapped and kept out a child’s reach.

The warning labels and tags that come attached to each product we sell have been revised and updated to reflect these changes. Merchandising labels have also been updated.

Wand vs Cord Tilt Control

What products will this change effect?

We have made it simple to view the products these changes will affect. Simply go to this page and view the closeout products. https://www.blindschalet.com/closeout/

How does this affect you as the customer?

Several of our core corded products like our quick ship faux wood blinds will be replaced by a cordless option. Through these changes we will be removing some less popular colors and replacing them with new more modern colors. This means that customers who have ordered for one or two rooms in their home might see that product replaced with a cordless option and potentially lose out on the color they chose. This is why we recommend customers take advantage of our closeout pricing and finish out the rooms in their homes.

There will also be a slight price increase due to the use of cordless hardware in these blinds and shades.

What is Blinds Chalet’s take on these changes?

We are happy with the changes this new standard brings to our industry. Child safety and pet safety is a top priority for Blinds Chalet. This is why we have always offered free blind and shade retrofit kits on our website. There is no reason that a child or pet should be harmed from a blind or shade. We have also noticed a decrease in overall prices for cordless window treatments in the industry.

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Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care [email protected] (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
[email protected]
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).