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Roman Shades: What Makes Them Different?

Jan 18 2010

If you have been looking around for window treatments, then undoubtedly you have come across Roman window shades. However, you may not know what makes Roman shades different from other blinds. Since this is a popular question, we have decided to give a brief description of what makes Roman shades so unique.

The Difference in Stacking
The main difference between Roman shades and other window treatments is the way they stack or fold. When Roman shades are partially or fully raised, the blinds fold on top of each other from the top down. Any portion not raised will remain smooth and flat.

Other window blinds stack from the bottom up. Thus, it gathers at the bottom, while Roman shades gather at the top. This slight difference gives a more elegant look to the shade, which many people prefer.

The Many Options of Roman Shades
Roman shades can come in a wide variety of colors and textures. You can choose from standard colors like Garnet, Blue, Olive, Onyx, Taupe, and Vanilla to name a few. Because they are made with fabric the color choices can be endless. They also come in a woven wood look and as patterns such as leaves.

In addition, these shades come in light filtering, blackout and day and night varieties. This makes it easy to customize exactly how much light you let in the room.

Safety Concerns with Young Children
For those concerned about recent recalls, you can purchase cordless Roman shades. Another safety option is to purchase shades with a liner. The built in liner will hide the cord on the back of the shade making it safe for children. As an added bonus, the honeycomb window shades save you money on your energy bill.
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3 year limited warranty
5 year limited warranty
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complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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