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Blinds Chalet Announces Top Five Reasons to Buy From Custom Blinds Manufacturers

May 23 2010

Mega stores move into town. They offer lower prices and wider selections than mom and pop stores, and suddenly, the mom and pop stores close down, taking money out of the local economy and sending it to multi-billion dollar corporations. Now Blinds Chalet fights back and defends why consumers should rethink going to mega-stores and return to custom window blinds stores.

1.    Custom stores specialize in one product. Mega stores offer such a wide selection because they buy one-size-fits-all products and sell them at cheap prices. Blinds Chalet specializes in window treatments. They custom make each and every blind and mini-blind to the customer’s exact specifications. The consumer doesn't have to worry about adjusting the length or having extra feet of slats hanging that look as if the blinds belonged on another window.

2.    Price. Because custom stores, especially online stores, don't have the huge overhead that larger stores have, they can offer the best quality blinds at the lowest prices. Blinds Chalet offers a wider selection for less cost.

3.    Customer Service. It's hard to find a representative at a large store who can discuss the exact specifications of every product with customers. In fact, in some discount stores, it’s hard to find anyone to talk to at all. Blinds Chalet has trained professionals who understand window treatments, mini-blinds, and drapery. They know materials and how they will work in each specific room.

4.    Samples. Sometimes it's hard to choose a window treatment without taking it home to compare colors and fabrics against the rest of the home's design. Blinds Chalet offers free samples of as many colors and styles as are needed until the right style is found.

5.    Convenience.  Customers don't even have to leave the house to order from custom online window treatment manufacturers. Consumers can order samples, place orders, and track them all from home. Blinds Chalet also offers free shipping, and there is no sales tax outside of Arizona.

“We believe stores that specialize in one specific field are going to be able to offer better prices, quality, and service than companies that are juggling thousands of different brands and items,” says Chris Stanley of Blinds Chalet. “We believe in working with our customers and we know our products inside and out. That gives us a distinctive edge over mega-stores, which are simply interested in sales and not their customers.”
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty
5 year limited warranty
Warranty Coverage
Defects
Parts
30 Day Returns(in-store credit)

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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