Window Blinds Reviews Page 10 - Blinds Ratings

Customer Reviews of Blinds Chalet

The service from my sales associate was exceptional and would highly recommend the company to anyone looking to purchase window treatments.

May 21 2015

The service from my sales associate was exceptional and would highly recommend the company to anyone looking to purchase window treatments.

Candice

Whittemore, IA

I love Blinds Chalet.

May 19 2015

I love Blinds Chalet. Your website is quite easy to use and the blinds I have looked for in the past you have. So many items to choose from and colors too.

Shante

Parsippany, NJ

The customer service representative I worked with was one of the best people to work with ever.

May 16 2015

The customer service representative I worked with was one of the best people to work with ever. She was completely amazing and emailed the company that made our blinds to see if she could get us our brackets free of charge. She would make me come back again to Blinds Chalet, I don't often receive customer service that good.

George

West Haven, UT

We had done our research on your website, but still had questions about the measuring & ordering for a very difficult window in our new motor home.

May 14 2015

We had done our research on your website, but still had questions about the measuring & ordering for a very difficult window in our new motor home. Your customer service gal was patient & we both puzzled over the dilema…came up with measurements we agreed on…anxious to receive the blind & see how good we all were! She was super, wish I remembered her name!

Kerriann

Islip Terrace, NY

Hannah has been a delight to work with.

May 12 2015

Hannah has been a delight to work with. My order had some problems…some of my own making, others relating to quality. She has been perfectly professional while also being friendly and helpful. She has made an experience that could have been difficult into one that was enjoyable. I don't know if it's truly possible to train “personality” into others, but if so I'd put Hannah in charge of training. I would not hesitate to recommend Blinds Chalet to others…in fact, I have done so several times.

JODI

Cincinnati, OH

Nancy was fantastic, very knowledgeable & professional.

May 12 2015

Nancy was fantastic, very knowledgeable & professional. She seemed to understand exactly what I needed & delivered. Waiting for the delivery.

Gary

Pollack Pine, CA

During the ordering process, I was very pleased to be able to talk to a person that knew what I was talking about.

May 7 2015

During the ordering process, I was very pleased to be able to talk to a person that knew what I was talking about. On receipt, I had some questions on installation and I was very please that when my questions were beyond your ability to answer, you didn't hesitate to send me over to tech support of the manufacturer. I now have my motorized cockpit shades installed in my motor home and they are programmed to operate perfectly. I couldn't be happier with them. Needless to say, I will be sharing my experience with my friends in the motor home community.

angie

gulf shores, AL

Very easy to work with, fast turn-a-round, product was spot on.

Apr 20 2015

Very easy to work with, fast turn-a-round, product was spot on. The phone service is helpful, still the way I like to do business, the on-line ordering works great also. Samples come quickly and are great for choosing colors and materials.

Dan

Joshua, TX

I sincerely appreciate the helpful phone guidance from your customer service.

Apr 1 2015

I sincerely appreciate the helpful phone guidance from your customer service. I ordered samples which came right away and my orders came sooner than expected. The blinds were neatly packed. On my second order I two of then end caps were broken and customer service sent replacements right away. I will (and have) recommended Blinds Chalet to friends. Well done “y'all”, Lisa Kaht

Mary

Ponte Vedra Beach, FL

All of my emails were answered quickly.

Mar 14 2015

All of my emails were answered quickly. Provided excellent and friendly information. Received email of upcoming sales so I could plan. couldn't wait to do business. Looking forward to receiving my product.

Lillian

Roseville, MI

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[91][92][93][94][95][96][97][98][99][100][101][102][103][104][105][106][107][108][109]Reviews by Location Blinds Chalet Complaints Blinds Chalet Rating

Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care [email protected] (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
[email protected]
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Customer Reviews and Ratings of Blinds Chalet (Page 10)