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 Customer Reviews of Blinds Chalet


Thank you so much for the past product that I ordered from you.
Oct 27 2010
Thank you so much for the past product that I ordered from you. I appreciate all you have done and am pleased with your service.
Kathryn
Eufaula, OK
The blinds are beautiful.
Oct 27 2010
The blinds are beautiful. You did an awesome job...
Ellen
Brooklyn, NY
I just wanted to let you know, the blinds were installed yesterday and look outstanding!
Oct 26 2010
I just wanted to let you know, the blinds were installed yesterday and look outstanding!
Matthew
Goodyear, AZ
Thank you for the prompt delivery of my faux wood blind order.
Oct 14 2010
Thank you for the prompt delivery of my faux wood blind order. they were all installed this weekend and they look awesome. I have recommended your company to several friends , hope they will follow through and do business with your company. I was very happy.
june
DEDHAM, MA
Just wanted to let you know I recieved my other blind and it fits and works perfect.
Oct 14 2010
Just wanted to let you know I recieved my other blind and it fits and works perfect. Thank you so much. I have bought 15 blinds from you and all of my windows have blinds on them now and even though I am out of windows I will definitely tell all my friends about about your blinds and how beautiful they are and very easy to put up. They really help keep the cold out and I appreciate what you did, thank you again.
Evonne
Philipsburg, MT
Thank you Blind Chalet for a wonderful job on my shades.
Oct 13 2010
Thank you Blind Chalet for a wonderful job on my shades. They are perfect for my studio and your ability to jockey color requests from me, email, and my husband was beyond the call of duty. The color was perfect. We could not be happier. I’m almost ready to re-shade my entire house and look forward to ordering from you.
Sandra
Placitas, NM
Thanks for all of your help!
Sep 28 2010
Thanks for all of your help! We really like the blinds. We'll definitely give you guys some word-of-mouth advertising.
PAULA
LAKEVIEW, OR
Again, thank you for your timely response and for the congrats as well!
Sep 27 2010
Again, thank you for your timely response and for the congrats as well! I have really enjoyed doing business with your company and will definitely be referring you to my new in-laws for their blind purchase.
Kristin
Pleasant Hill, CA
Blinds arrived today.
Sep 23 2010
Blinds arrived today. Easy to put up, fit perfectly and look great. Thank you for the quick service.
Vic
Winterville, NC
We are very pleased with our new cellular shades.
Sep 16 2010
We are very pleased with our new cellular shades. It took me 22 years to find what I was looking for. The fit is perfect. Thanks, also, to Customer Service for being so prompt and helpful in answering our questions. I will surely recommend Blind Chalet to my friends!
Judy
LaGrange, IL
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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