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 Customer Reviews of Blinds Chalet


good product
Jul 18 2007
good product
Robert
Wichita, KS
like the quality of blinds.
Jul 18 2007
like the quality of blinds. they fit the windows beautifully as we did inside mounts on these in a new beach condo we purchased in march
maresa
canton, GA
I just measured my windows by information given to me by gong online.
Jul 18 2007
I just measured my windows by information given to me by gong online. They fit perfect!!! I love them.... You guys do a great job.
Carolyn
Batesville, AR
Excellent websit and easy to order and blinds are beautiful!
Jul 18 2007
Excellent websit and easy to order and blinds are beautiful!
Tonia
Orlando, FL
We had paid much more for custom made blinds in other rooms.
Jul 18 2007
We had paid much more for custom made blinds in other rooms. Yours give the same look and are excellent. We were very pleased.
Linda
Americus, GA
This was a great experience for me.
Jul 18 2007
This was a great experience for me. I did a lot of shopping around for these blinds to compare pricing & this was by far the best deal. I was very leary buying off the internet & not being able to see the product but I ordered some color samples & they were perfect. Would highly recommend.
Kimberly
Fort Worth, TX
I was very happy with the service I received.
Jul 18 2007
I was very happy with the service I received.
Ernest
Stafford, VA
My order went perfectly.
Jul 18 2007
My order went perfectly. The fit, quality, speed of delivery and pricing were exactly what I was looking for and exactly what I received. I am glad this survey is being taken as I wanted to send an appreciative thank you for the all around customer service.
Darlene
Hoffman Estates, IL
The blinds were delivered timely and as promised.
Jul 18 2007
The blinds were delivered timely and as promised. I left a message for you customer service person and they called me back the same day. I would have liked an email confirmation when they were shipped so I could track them but otherwise I was very happy with the whole experience.
Dana
howell, MI
They arrived quickly, they were a perfect fit, the quality was evident, and the installation was a snap.
Jul 18 2007
They arrived quickly, they were a perfect fit, the quality was evident, and the installation was a snap. When I placed the order online, some of my friends were more than a little skeptical about what I would get for the price I paid. They immediately changed their mind when they saw them installed!
Mark
Ft. Myers, FL
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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