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 Customer Reviews of Blinds Chalet


We love your cellular shades.
Nov 28 2008
We love your cellular shades. We will buy again next year.
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Kazunori
Broomfield, CO
I love my new faux blinds they are the exact color I wanted, they look great I have the routless so they are easy to clean.
Nov 26 2008
I love my new faux blinds they are the exact color I wanted, they look great I have the routless so they are easy to clean. After shopping several weeks Blinds Chalet had the best price.
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Diane
King City, MO
Love this product, great customer service and prompt delivery.
Nov 24 2008
Love this product, great customer service and prompt delivery. Couldn't ask for better service.
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jennifer
Baltimore, MD
my blinds fit perfect and would easily buy from here again.
Nov 24 2008
my blinds fit perfect and would easily buy from here again. Shipping took some time to get to me but still happy with the product. Thank You Tammy Hale
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Tammy
Creve Coeur, IL
I've been extremely pleased with my order.
Nov 24 2008
I've been extremely pleased with my order. Everything arrived exactly as I'd ordered, went up quickly (great online instructions)& they are beautiful. Exactly right!
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Mary
Lafayette, LA
Nov 22 2008

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Margaret
Staatsburg, NY
You did great.
Nov 21 2008
You did great. I am very happy with how everything turned out...I love my new blinds. I have informed the builder of the home I purchased about your website and how pleased I was with the order so I am hopping that they will inform future buyers about it.
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Eleni
Concord, CA
EXCELLENT EXPERIENCE, THE ONLY THING I WOULD CHANGE IS THE PICTURES FOR THE INSTALLATION.
Nov 21 2008
EXCELLENT EXPERIENCE, THE ONLY THING I WOULD CHANGE IS THE PICTURES FOR THE INSTALLATION. THANKS
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CYNTHIA
GRAND RAPIDS , MI
I've ordered twice from Blinds Chalet and I'm thrilled with the exact sizes ordered, the quality, the price and of course, the FREE SHIPPING!
Nov 21 2008
I've ordered twice from Blinds Chalet and I'm thrilled with the exact sizes ordered, the quality, the price and of course, the FREE SHIPPING! I need more blinds, so y'all will be the 1st place I shop!
Thanks for everything.
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Bonnie
Plano, TX
My order was shipped very quickly and accurately.
Nov 20 2008
My order was shipped very quickly and accurately. There was a damaged blind but it was replaced in a timely manner. Excellent customer service was provided with timely follow ups. Keep up the good work. I will highly recommend your blinds to my friends.
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Yogesh
Reynoldsburg, OH
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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