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 Customer Reviews of Blinds Chalet


PERFECT
May 4 2007
PERFECT
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Katherine
Papillion, NE
We received the faux wood blinds in excellent condition.
Apr 28 2007
We received the faux wood blinds in excellent condition. I ordered by telephone and the representative was very helpful . We have a wide window that required 3 blinds to properly fit. We used a single valance and the look was great. Installation was not difficult. Positive experience all around.
Customer ServiceCustomer Service Rating of Blinds ChaletProduct QualityBlinds Quality Rating of Blinds Chalet
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Michael
Wise, VA
I just wanted to thank you for the fantastic service!
Apr 26 2007
I just wanted to thank you for the fantastic service!!
My home looks beautiful!
Ellie
Elk River, MN
Just wanted to let you know how much I like the <a href="https://www.blindschalet.com/blinds.aspx">blinds</a> they are lovely and fit perfect.
Apr 25 2007
Just wanted to let you know how much I like the blinds they are lovely and fit perfect.
Francine
marble falls, TX
The samples came quickly.
Apr 19 2007
The samples came quickly. Quality fabric. It was easy to order and I can't wait to get my shades.... Hurry! It says it will take two weeks, so I can't rate the delivery yet.
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Celeste
Forked River, NJ
You guys are great.
Apr 12 2007
You guys are great. The only problem, which Mike solved for me, was that before purchase I asked how many extensions and brackets I would need to do an outside mount. I was told for 72" I would need 3. Your pdf directions also say this. I only received 4 for 2 blinds, when I needed a total of 6. The delay while I wait for the other two is a slight inconvenience. The directions also confused me. With the outside mount I needed to go into drywall and use spacers. Your directions state that the small screws are for drywall and the long hex head screws are for wood so I went out and purchased some longer drywall screws with the plastic wall mounts. Other than that the first blind I put up looks and works great. In another 2 months I will need to purchase the longer one or maybe two for the living room.
Thanks
Dan
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Daniel
Bushkill, PA
The blinds came in a reasonable time, well packaged, and precisely what I ordered.
Apr 9 2007
The blinds came in a reasonable time, well packaged, and precisely what I ordered. I'm so pleased with them, and everyone who sees them comments on how well they work and how much they improve the room.
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Anna
Sioux Falls, SD
The faux wood blinds are just beautiful.
Apr 9 2007
The faux wood blinds are just beautiful. So easy to install my husband did it! LOL. I am ordering for another room now I am so pleased. THANK YOU!
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Jamie
Arlington, TX
Very satisfied with the fast delivery and the quality of the vertical blinds.
Apr 9 2007
Very satisfied with the fast delivery and the quality of the vertical blinds. Thank you!
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Rosalie
Scottdale, PA
Thanks so much for all your help on our blinds order.
Apr 7 2007
Thanks so much for all your help on our blinds order. They were easy to hang, they look wonderful, all were sized exactly right, and all were labeled so that placement of all 27 at the correct window was easily accomplished. Blinds Chalet did a great job and even went beyond the call by correcting the measuring error the Shillidays made! We couldn't be more pleased with either the blinds or the great service we received.
Customer ServiceCustomer Service Rating of Blinds ChaletProduct QualityBlinds Quality Rating of Blinds Chalet
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linda
Garden Ridge, TX
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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