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 Customer Reviews of Blinds Chalet


Nice job.
Dec 19 2008
Nice job.
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Theresa
Forks, WA
Received my blinds and they were perfect and a nice touch to my beautiful new picture windows!
Dec 19 2008
Received my blinds and they were perfect and a nice touch to my beautiful new picture windows!
Thank you!
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Teresa
WOODLYN , PA
I have been extremely happy with the blinds I received - my whole house is warmer and more beautiful.
Dec 18 2008
I have been extremely happy with the blinds I received - my whole house is warmer and more beautiful. Thank you. And equally impressive is your customer service. Everyone I spoke with (and I needed quite a bit of help) was incredibly friendly and helpful. Again, thank you. I was a little nervous to order something like blinds on line, but no more. I'll recommend you to anyone and everyone.
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julia
Inkom, ID
I really love the blinds that I purchased from you.
Dec 17 2008
I really love the blinds that I purchased from you. They are exactly what I wanted when I was thinking of bamboo blinds.
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Gerald
Buena Park, CA
I ordered blinds from you and worried about the fit because of the odd size.
Dec 16 2008
I ordered blinds from you and worried about the fit because of the odd size. They fit like a glove! The quality and price is terrific. I wouldn't buy blinds anywhere else.
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Marjorie
Moab, UT
Wonderful so nice, couldn't be happier, thanks!
Dec 16 2008
Wonderful so nice, couldn't be happier, thanks!
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tammy
Covington, WA
I've used Blinds Chalet several times and can always expect fast delivery, great customer support, and a great product!
Dec 12 2008
I've used Blinds Chalet several times and can always expect fast delivery, great customer support, and a great product! Thanks again!
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B Paul
Cottondale, AL
The faux wood blinds were exactly as described.
Dec 10 2008
The faux wood blinds were exactly as described. They were perfectly cut, easy to install and they're absolutely beautiful.
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Francene
Anaheim, CA
I got my blinds and they are EXACTLY, I repeat.....
Dec 9 2008
I got my blinds and they are EXACTLY, I repeat..... EXACTLY, what I expected. I put them up in less than 10 minutes and I'm too crazy about the look. I have no comment on the delivery, they were custom so I didn't expect them to ship in 2-3 days.
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Gary
Brooklyn, NY
Just wanted to let you know that we received the blinds today!
Dec 5 2008
Just wanted to let you know that we received the blinds today! They look great and fit perfectly so I ordered some more for another room. You guys have great prices and quality blinds. I’m sure I’ll be ordering more in the future one room at a time!

Thanks so much.
Kathy
Cape Coral, FL
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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