Window Blinds Reviews Page 17 - Blinds Ratings

Customer Reviews of Blinds Chalet

Just want to let you know that all the blinds arrived safely and well packaged.

Jul 8 2011

Just want to let you know that all the blinds arrived safely and well packaged. They have all been installed and I am very pleased with the quality. They are an attractive window dressing. There are no issues and I would not hesitate to purchase again from Blinds Chalet. Thanks kindly for your help in processing this transaction.

Patricia

Thunder Bay/Ontario, CA

I just installed my new blinds from Blinds Chalet and I am very satisfied with them.

Jun 22 2011

I just installed my new blinds from Blinds Chalet and I am very satisfied with them. They look wonderful Thank You very much. I recommended you people to everyone I know.

Robert

Grand Rapids, MI

Thank you so much for all of your assistance with our damaged blind and valance.

Jun 10 2011

Thank you so much for all of your assistance with our damaged blind and valance. Everything has arrived and all is now perfect with our order. We are so very thrilled with the blinds and are very pleased to recommend the Blinds Chalet website to everyone. Ordering was so easy...I had a few questions and when I called in the person answering the phone was most helpful. Every window in our home now has a blind. If the need should arise for any other blind usage we DEFINITELY will order through Blinds Chalet!
Thank you again for all of your assistance.

Grasonville, MD

It is nice to do business with a company in which people actually talk to each other.

Jun 9 2011

It is nice to do business with a company in which people actually talk to each other.

These blinds are AWESOME and I am excited to see them up and in use. I will be ordering more as funds become available.

If there ever was a person who needed a Design Consultant, it was/is me!! The plain truth is I didn't even know of such a resource until I saw it in your email signature...what a deal! For me, it was like mental anguish trying to decide all that inside mount/outside; left/right; rod/pull;wood/white and this, that and the other thing....apparently not my area of strength!!

Anyway, may I again thank you again for showing me what customer service should look like :)

David

Highland Village, TX

I just wanted to thank you for your excellent customer service and for producing such an excellent product at a phenomenal price!

Jun 4 2011

I just wanted to thank you for your excellent customer service and for producing such an excellent product at a phenomenal price! We took a chance and placed an on-line order of shades for our entire house... we could not be more pleased and impressed!! Thank you, we love them!

Andrea

Spencer`, IA

The blinds arrived today.

Jun 1 2011

The blinds arrived today. I would like to thank you and your company for first class customer service. I would be more than happy to recommend your company to anyone.

Cinderella

C.C.H., IL

We have received and installed our 29 blind order when they arrived, and everything went very well.

May 31 2011

We have received and installed our 29 blind order when they arrived, and everything went very well. We are very pleased with the quality, and the shipping and packaging was top notch. So much so, that we need to order a few more.

William

Cary, NC

I really appreciate the outstanding customer service.

May 26 2011

I really appreciate the outstanding customer service. (as well as the quality products and the good advice on your Web site, even if I didn't initially notice and follow the three-spot measuring guidelines). I look forward to many more Blinds Chalet purchases.

Patrick

Austin, TX

We are very pleased with the blinds that he ordered.

May 20 2011

We are very pleased with the blinds that he ordered. The quick responses with the sample orders, and the very good experience/information from customer support when he placed the order for the first set of blinds. We are looking forward to receiving the second set of blinds. It has been a good experience working with this company, and we are both happy with the quality of the blinds--they fit the windows beautifully. Thanks for your concern about my order.

Robert

Naperville, IL

I'm a customer and have ordered from Blinds Chalet multiple times.

May 13 2011

I'm a customer and have ordered from Blinds Chalet multiple times. I love Blinds Chalet! I'm a Dir of Marketing and am impressed with your referral and affiliate program.

lisa

charlotte, NC

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[91][92][93][94][95][96][97][98][99][100][101][102][103][104][105][106][107][108][109]Reviews by Location Blinds Chalet Complaints Blinds Chalet Rating

Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care [email protected] (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
[email protected]
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Customer Reviews and Ratings of Blinds Chalet (Page 17)