Window Blinds Reviews Page 24 - Blinds Ratings

Customer Reviews of Blinds Chalet

Just wanted to let you folks know that we finally hung the Basswood Sugar Maple blinds this weekend.

Jun 7 2010

Just wanted to let you folks know that we finally hung the Basswood Sugar Maple blinds this weekend. The installation was easy, the measurement was right on target, the color fantastic( love the valance too). I have not tried the verticals yet; didn't want to stress the husband out too much. LOL! Thank you. Love my purchase.

Customer Service		Product Quality
Ease Of Site Use		On-time Delivery
Product Selection

Karen

Westminster, MD

I want to thank you so much for the amazing products you sold me.

May 22 2010

I want to thank you so much for the amazing products you sold me. I have never been so happy with my home improvement projects and the discount made it so I can spend money on the other projects and probably end up buying more blinds. Thanks again!

Wyatt

malden, MA

Thank you.

May 21 2010

Thank you. I really loved my last order for my sunroom in my current house, your company really does a great job!!

Lisa

Hurley, SD

I have to say, so far, your company has exceeded my expectations from a customer service.

May 14 2010

I have to say, so far, your company has exceeded my expectations from a customer service. The product samples you provide, the communication, the online ordering, and the whole efficiency from your company is just wonderful.

Lalaine

Ladera Ranch, CA

Just want to let you know that we received the remade blinds.

May 13 2010

Just want to let you know that we received the remade blinds. Thanks so much for following up and making sure that the order was right. Your company was a pleasure to deal with.

Laurie

Camarillo, CA

We were EXTREMELY pleased with the service/price/quality/speed of the order.

May 6 2010

We were EXTREMELY pleased with the service/price/quality/speed of the order. I am in the process of emailing everyone I know to tell them to use Blind Chalet if they ever need blinds! I will also be writing a review on your website!

To be honest, we were going to use Select Blinds as our first choice. I ordered samples from Blind Chalet and Select Blinds on the same day. The Blind Chalet samples came within 3 days, while after a week the Select Blind samples were still not there. I emailed Select Blinds to see what the deal was, and they emailed back apologizing and said they'd send another set of samples. Well, I STILL have yet to receive those samples and because we needed the blinds fast we went ahead and ordered from Blind Chalet hoping the shipping of our blinds would be just as fast as the shipping of our samples. We ordered on Thursday (4/29) and received the blinds yesterday! Less than a week! And the quality of the product is exactly what we had hoped it would be.

Thanks for the great experience.

Nicholas

Gilbert, AZ

I am very pleased with the quality of the blinds and the work you did to size them.

May 3 2010

I am very pleased with the quality of the blinds and the work you did to size them. It took longer that I planned, but the blinds have been installed and are perfect! They were exactly the measurements I requested and fit correctly.

Elizabeth

Columbus, OH

Thank you for your prompt and excellent service!

Apr 29 2010

Thank you for your prompt and excellent service! This is the second time I have purchased blinds, both time it arrived without flaw and ahead of schedule, thank you again and I will recommend your company to all my friends.

Reno

Glendale, CA

This is a thank you note!

Apr 7 2010

This is a thank you note! The faux wood blinds arrived in 5 days … impressive! Everything was carefully packed and precisely cut to order. I installed the blinds yesterday. We are delighted that they are up for Easter. They look great and fit perfectly. Thank you so much for your quality product, amazing price, and great service!

Dan

Lindale, TX

Just really wanted to thank you for the great blinds we ordered, they are a wonderful value, came promptly and were very easy to install!

Apr 4 2010

Just really wanted to thank you for the great blinds we ordered, they are a wonderful value, came promptly and were very easy to install!! Thanks again!!

Sharon

Saint Cloud, MN

[1][2][3][4][5][6][7][8][9][10][11][12][13][14][15][16][17][18][19][20][21][22][23][24][25][26][27][28][29][30]
[31][32][33][34][35][36][37][38][39][40][41][42][43][44][45][46][47][48][49][50][51][52][53][54][55][56][57][58][59][60]
[61][62][63][64][65][66][67][68][69][70][71][72][73][74][75][76][77][78][79][80][81][82][83][84][85][86][87][88][89][90]
[91][92][93][94][95][96][97][98][99][100][101][102][103][104][105][106][107][108][109]Reviews by Location Blinds Chalet Complaints Blinds Chalet Rating

Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care [email protected] (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
[email protected]
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Customer Reviews and Ratings of Blinds Chalet (Page 24)