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 Customer Reviews of Blinds Chalet


My order for nine bamboo shades arrived yesterday, nearly a week before I was expecting them.
May 3 2008
My order for nine bamboo shades arrived yesterday, nearly a week before I was expecting them. They are beautifully crafted, were carefully packed and surpassed my expectations. They are already hanging in my home and look beautiful. Thank you for your prompt processing of my order and quality workmanship. I will be certain to recommend you to anyone I know who is shopping for blinds/shades.
Mary Ellen
RALEIGH, NC
I love my blinds very good quality for a great price.
May 2 2008
I love my blinds very good quality for a great price. Well worth the money. I was very impressed better than home depot blindsa and cheaper and I love the pull cord to open and close the blind. I will be telling friends to order from here.
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Leslie
Marrero, LA
Great Website
Apr 30 2008
Great Website
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Angela
Russellville, AL
i was very pleased with how fast my order came, and how nice they are.
Apr 27 2008
i was very pleased with how fast my order came, and how nice they are. thank you carol sandy holmes
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carol
fullerton, CA
Just a note to thank you all for another excellent transaction.
Apr 26 2008
Just a note to thank you all for another excellent transaction. My husband loves your blinds, they are so easy to install and fit perfectly. This is my third order to your company and if I can ever get enough money together, I will purchase the room darkening shades for my bedroom. Your service is great. Thanks again
Heather
Murphy, NC
Everything was great.
Apr 25 2008
Everything was great. Your customer service was very helpful. From the moment I placed the order and after I received my blinds I was very pleased. Will do business with you again.
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Sue
Statham, GA
I love your web sight soooooo easy!
Apr 24 2008
I love your web sight soooooo easy!!
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Frank
Reisterstown, MD
Apr 24 2008

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delvin
Winter Garden, FL
Apr 23 2008

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Aaron
Dallas, TX
I love the new blinds.
Apr 22 2008
I love the new blinds. We actually just ordered more to finish out the rest of the windows in the house. Thank you for making it so affordable! I will be back for the new house blinds. S.Wicks
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susan
elkhart, IN
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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