Window Blinds Reviews Page 28 - Blinds Ratings

Customer Reviews of Blinds Chalet

I just wanted to say thank you for the blinds.

May 29 2009

I just wanted to say thank you for the blinds. They are perfect and the molding that you guys use us just beautiful! They were a great addition to our living room! Thank you! We will relay any business to you and will purchase from you again with our next home!

Sarah

Mountain Home, ID

I ordered blinds for 3 rooms in my home from blind chalet, was pleased with each order with the quality and workmanship of all the blinds.....

May 27 2009

I ordered blinds for 3 rooms in my home from blind chalet, was pleased with each order with the quality and workmanship of all the blinds..... I ordered one room of blinds from blinds.com and i must say what a huge difference in quality and workmanship... with the order from blinds.com .. pieces were missing such as one of the valance, and one stick broke off immediately when removed from the packaging...then after only one month of use one of the pull cords unraveled and broke..... would never recommend ordering anything from blinds.com..... best pic is blind chalet

Melanie

Baltimore, MD

My Husband and I moved in to our 2002 home in September of '08 were missing blinds in the guest room.

May 21 2009

My Husband and I moved in to our 2002 home in September of '08 were missing blinds in the guest room. I looked on several websites and found Blinds Chalet had the best prices. Shipping was fast and after installation we think the blinds we purchased look way better than the originals in the house. we will eventually be replacing the old ones room by room.

Jen

las vegas, NV

I am extremely satisfied with the order that I have placed with you.

May 17 2009

I am extremely satisfied with the order that I have placed with you. Your customer service representative, Jayson is the absolute tops and I give him much credit for this order being processed so smoothly. He is a very concerned person in helping to make the results the best that they can be. He deserves much credit!!! I will certainly look forward to doing business with your company and him in the future.

Marlene

Salisbury, NC

Service is truly the best "customer service" ever experienced.

May 17 2009

Service is truly the best "customer service" ever experienced. Help with ordering was the most courteous and immediately knowledgeable of any on-line or telephone ordering I have done. Special thanks to "Kiea."

Gordon

Bixby, OK

Your company was a very nice company to do business with.

May 6 2009

Your company was a very nice company to do business with. Everything was handled so nicely and with a lot of communications. Thanks ever so much for this courtesy.

Ruth

Lockhart, TX

I just wanted to say I looked at several blind companies on-line before I chose Blinds Chalet.

Apr 25 2009

I just wanted to say I looked at several blind companies on-line before I chose Blinds Chalet. The low price was the primary reason for choosing your company. However, I just wanted to comment on my salesperson - Stacy. She was very polite, very knowledgeable, and made my experience with Blinds Chalet- pleasant. She not only followed up on my order, but helped correct a mistake during the process. Unlike other companies, I didn't mind calling with a question or problem because Stacy made it a pleasant experience. Because of her kindness, I would definitely recommend y'all to anyone. Thanks for the smooth transaction.

Mike

Kemah, TX

I had a fantastic experience using your company!

Apr 8 2009

I had a fantastic experience using your company! I will definitely recommend you to anyone I know. Thank you so much! It is great to deal with a company who cares!

Jennifer

San Antonio, TX

This company truly cares about their customers.<br>I can't tell you how much I appreciate their integrity and customer satisfaction.

Mar 26 2009

This company truly cares about their customers.
I can't tell you how much I appreciate their integrity and customer satisfaction.

Gordon R.

Perris, CA

I purchased 5 sets of suede roller blinds.

Mar 24 2009

I purchased 5 sets of suede roller blinds. Super service, great product for a fraction of the competitor's cost, speedy delivery. Extremely satisfied.

Customer Service		Product Quality
Ease Of Site Use		On-time Delivery
Product Selection

Marcia

Woodinville, WA

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[91][92][93][94][95][96][97][98][99][100][101][102][103][104][105][106][107][108][109]Reviews by Location Blinds Chalet Complaints Blinds Chalet Rating

Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care [email protected] (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
[email protected]
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Customer Reviews and Ratings of Blinds Chalet (Page 28)