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 Customer Reviews of Blinds Chalet


Placed order on a Monday, blinds were hanging in window on Friday.
Dec 8 2007
Placed order on a Monday, blinds were hanging in window on Friday. Super fast shipping. They look great and we paid LESS THAN HALF of what we got quotes for from Lowes for identical looking blinds. Wonderful, we will use you again and recommend you to anyone in the market for new blinds. Thanks
eric
humble, TX
The blinds are really good quality and I am satisfied.
Dec 6 2007
The blinds are really good quality and I am satisfied. I will refer people to you in the future.
Rosalind
Stone Mountain, GA
The ease of ordering was great.
Dec 4 2007
The ease of ordering was great. Only on my first order did I need to ask customer service a question. I have already recommended your website to friends & family.
Amy
Columbus, OH
Found exact sizing for the job I am working on and not having to settle on and inch or two ether way Thanks
Nov 29 2007
Found exact sizing for the job I am working on and not having to settle on and inch or two ether way Thanks
Walter
Panama City, FL
After doing some renovations in my home, I decided it was also time to update the blinds.
Nov 29 2007
After doing some renovations in my home, I decided it was also time to update the blinds. I looked at several home improvement stores and department stores for an odd length in the faux wood blinds for my bay window and had no luck finding what I needed. I decided to check online and came across your website and to my surprise you not only had the size I needed but, the price was very reasonable. I am so pleased with your product that I am in the process of replacing more of my window treatments with your products. Thanks again for being such a convenient place to shop.
Cora
Evans, GA
All I have to say is wow.
Nov 26 2007
All I have to say is wow. You got them to me before I was expecting them, in perfect shape, a lovely job, and they're simply gorgeous. They were a piece of cake to install! Thank you so, so much!
Candace
Plainville, CT
Everything was perfect...This was the way to go..I was absolutely thrilled with the quality and decision to have you make my blinds..thanks!
Nov 26 2007
Everything was perfect...This was the way to go..I was absolutely thrilled with the quality and decision to have you make my blinds..thanks!!! I would definitely recommend you...
marley
columbia, MD
fast delivery and high quality inexpensive product
Nov 26 2007
fast delivery and high quality inexpensive product
david
HOBOKEN, NJ
The experience was efficient and specific.
Nov 25 2007
The experience was efficient and specific. I was happy with the outcome.
Robert M
Hardyville , VA
You guys have grat prices for the products, convienient online shopping and great ship time.
Nov 21 2007
You guys have grat prices for the products, convienient online shopping and great ship time. I and am slowly replacing all my windows with your blinds!
Cynthia
Knightdale, NC
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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