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 Customer Reviews of Blinds Chalet


My last order of window coverings was for my daughter in NYC.
Mar 5 2009
My last order of window coverings was for my daughter in NYC. She was very satisfied with her blinds. My initial order was for my home, very pleased with quality & quick delivery. I would highly recommend your company to a friend/relative. Thank You.
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Mark
Munroe Falls, OH
Although my shipment was missing hardware...they immediately responded and shipped me what I was missing.
Mar 5 2009
Although my shipment was missing hardware...they immediately responded and shipped me what I was missing. Other than that my experience with Blinds Chalet was overall a great one.
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NATHAN
WINDBER, PA
EXCELLENT PRODUCT
EXCELLENT PRICE
EXCELLENT CUSTOMER SERVICE
THANK YOU!
Mar 4 2009
EXCELLENT PRODUCT
EXCELLENT PRICE
EXCELLENT CUSTOMER SERVICE
THANK YOU!
Siavash
Bellaire, TX
The blinds were perfect, and I plan to buy again
Mar 4 2009
The blinds were perfect, and I plan to buy again
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Matthew
pittsfield, MA
We've been thrilled with our experience so far!
Mar 3 2009
We've been thrilled with our experience so far! Everything came through as ordered and in a timely manner. We love the product.
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Carrie
Laingsburg, MI
Fast handling and shipment.
Mar 2 2009
Fast handling and shipment. The blinds are exactly what we expected. The size is accurate. Smooth transaction. Will come back again.
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Lidan
Fremont, CA
I ordered one blind of the 24 I need for my house- basically so I could get a feel for the quality of the product, the service and quickness of shipping.
Mar 2 2009
I ordered one blind of the 24 I need for my house- basically so I could get a feel for the quality of the product, the service and quickness of shipping. All I am please to say were excellent! I have referred several friends and two interior designers to your site- and I plan on ordering more of the blinds I need as budget permits- and you have 30% off sales! Great job Blind Chalet- you exceeded my expectations!
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Leslie
Tampa, FL
Very nice blinds.
Mar 2 2009
Very nice blinds. Raising and lowering them is very easy and smooth with the cordless option. Plan on outfitting the whole house with them.
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Michael
Franklin, VA
Our blinds are beautiful.
Mar 2 2009
Our blinds are beautiful. We have received many compliments on them. We have recommended Blinds Chalet to others.
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John W.
Manassas, VA
All of my blinds were beautiful and fit perfectly.
Mar 2 2009
All of my blinds were beautiful and fit perfectly. There were also delivered in a timely manner. I will refer everyone I can.
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Jennifer
Amarillo, TX
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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