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 Customer Reviews of Blinds Chalet


You have been extrememly friendly and helpful in finding the right fit and delivery has been fast.
Jul 18 2007
You have been extrememly friendly and helpful in finding the right fit and delivery has been fast.
Jim
Newport, OR
It was a great product and easy to assemble
Jul 18 2007
It was a great product and easy to assemble
Sara
Huntsville, AL
What a deal!
Jul 18 2007
What a deal!! Referred by a friend, bought here instead of HomeDepot- better quality-better price! And better yet they were delivered to my house within a week! They look beautiful in my new home! Will be placing another order for 4 more windows soon!
Jan
Sanger, TX
I love my blinds.
Jul 18 2007
I love my blinds. They came fast and look great
Sheri
Simi Valley, CA
It was easy and reasonably priced
Jul 18 2007
It was easy and reasonably priced
kreg
Tulsa, OK
blinds arrived fast and in good condition
Jul 18 2007
blinds arrived fast and in good condition
leo
henderson, NV
order was easy to place; blinds arrived on time and in perfect condition; great quality blinds-appearance, material.
Jul 18 2007
order was easy to place; blinds arrived on time and in perfect condition; great quality blinds-appearance, material.
Kate
Albany, NY
Based upon the looks of the blinds, they look fabulous, the ordering process was effortless, even when I chose the wrong color, it was fixed immediately by a rep, and the blinds arrived in a timely fashion.
Jul 18 2007
Based upon the looks of the blinds, they look fabulous, the ordering process was effortless, even when I chose the wrong color, it was fixed immediately by a rep, and the blinds arrived in a timely fashion. However, we are missing a mounting bracket, and four of the six valances were broken, plus they don't fit. A call will be made today to get that taken care of.
Cheryl
Kalispell, MT
I have recommended your company to friends and family because of your prices and the quality.
Jul 18 2007
I have recommended your company to friends and family because of your prices and the quality. My sister is in the process of building a new home and will looking to purchase blinds in the near future from your company.
Colleen
Youngstown, NY
I build houses and offer blinds at cost to my client.
Jul 18 2007
I build houses and offer blinds at cost to my client. I should be the one receiving the coupons.
Holly
Mount Pleasant, TX
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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