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 Customer Reviews of Blinds Chalet


LOVED the blinds (they really make a difference in the appearance of the den) & appreciated the measuring instructions on your website.
Dec 29 2008
LOVED the blinds (they really make a difference in the appearance of the den) & appreciated the measuring instructions on your website. The price was also very reasonable.
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Denise
Shreveport, LA
The directions should be more explicit -- take a cue from IKEA for clarity.
Dec 28 2008
The directions should be more explicit -- take a cue from IKEA for clarity. Otherwise -- once we figured out how to hang them -- we love our new blinds. Such a great deal.
Rebecca
Staten Island, NY
For the record, I was very pleased with the merchandise that I ordered.
Dec 27 2008
For the record, I was very pleased with the merchandise that I ordered. The blinds were just what I wanted, and the fit was perfect. I am planning to order several more in the early spring. Again, thank you.
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Shirley J
Cross Lanes, WV
The blinds are beautifully finished - far nicer than I would have expected.
Dec 26 2008
The blinds are beautifully finished - far nicer than I would have expected. The cost was virtually the same as purchasing inferior stock blinds which would have had to be altered to fit my window. Thanks!
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Morton
New York, NY
Great blinds, great web site with a nice way to enter the dimensions and room names.
Dec 26 2008
Great blinds, great web site with a nice way to enter the dimensions and room names. The blinds themselves were a breeze to install with a simple screw driver & screw gun. And when we lost power for 5 days this December, we appreciated the added insulation from the cold outdoors!
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Herman
Niskayuna, NY
I am very satisfied with the product and your fast service.
Dec 26 2008
I am very satisfied with the product and your fast service. I will be buying more in near future
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Richard
Chillicothe, OH
I was very happy with my blinds that I got from you.
Dec 23 2008
I was very happy with my blinds that I got from you. They were delivered very fast, and packaged well. They fit just the way I wanted them to. Thank you
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Patricia
Shelbina, MO
I am pleased with the product and the service and I appreciated being able to get a sample of the blind for purposes of making my selection and also for using to match paint and accessory colors accurately.<br><br>I will certainly come back to Chalet Blinds when I make future blind purchases.
Dec 20 2008
I am pleased with the product and the service and I appreciated being able to get a sample of the blind for purposes of making my selection and also for using to match paint and accessory colors accurately.

I will certainly come back to Chalet Blinds when I make future blind purchases.
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Janice
Scandia, MN
I just want to to say that I LOVE your blinds!
Dec 20 2008
I just want to to say that I LOVE your blinds! This is the first time I've ordered from you. We received our shipment and my husband and I installed them about 5 minutes ago. They are GREAT! The installation process was very easy and real fast. In just 20 minutes, we installed 5 blinds. We love the quality, their appearance and price. They look very professional. Now, I'll order for my second floor with bedrooms and bathrooms. Thank you so much for your great product.
Linda
Macungie, PA
We are very happy with our blinds and plan to order one more when I can get around to it.

I did have trouble understanding your installation instructions.
Dec 19 2008
We are very happy with our blinds and plan to order one more when I can get around to it.

I did have trouble understanding your installation instructions. I can't remember the specifics but I believe I found the drawing didn't make any sense to me. With limited options, I finally figured it out.
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James
Springfield, IL
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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