Window Blinds Reviews Page 108 - Blinds Ratings

Customer Reviews of Blinds Chalet

Thank you, I received my blinds yesterday!

Mar 7 2007

Thank you, I received my blinds yesterday! I am very pleased with them. The only thing I would say I wasn't that happy with was the length of time it took to receive them, but not to bad considering shipping was free I guess. Thanks

Customer Service		Product Quality
Ease Of Site Use		On-time Delivery
Product Selection

Nena

Bristow, VA

Very fast shipment.

Mar 6 2007

Very fast shipment. We are very happy with the purchase. These 2.5 blinds look great.

Thank you.
De

Customer Service		Product Quality
Ease Of Site Use		On-time Delivery
Product Selection

Austin, TX

I have received my blinds and put them up and I am overly satisfied.

Mar 5 2007

I have received my blinds and put them up and I am overly satisfied. Very easy to install, look great, feel as though they are very well built, and filters almost 100% of the light.

Thanks-a-lot, will not hesitate to buy more from you guys at anytime. I will spread the word to everyone I know who needs blinds.

Jody

Brusly, LA

Your customer service people have been great.

Mar 2 2007

Your customer service people have been great.

Customer Service		Product Quality
Ease Of Site Use		On-time Delivery
Product Selection

linda

Garden Ridge, TX

The blind I ordered was received & I am pleased with the quality.

The blind I ordered was received & I am pleased with the quality. I did speak to sidney on your "live help" & he was most helpful.

Customer Service		Product Quality
Ease Of Site Use		On-time Delivery
Product Selection

Pam

Toledo, OH

The blinds look great.

The blinds look great. thanks GREG

Customer Service		Product Quality
Ease Of Site Use		On-time Delivery
Product Selection

gregg

Shingle Springs, CA

The blinds fit perfect and look great.

The blinds fit perfect and look great. The color is just what we wanted. We will be back for more!

Customer Service		Product Quality
Ease Of Site Use		On-time Delivery
Product Selection

John

Adrian, MI

I had a local dealer come out and measure my windows.

I had a local dealer come out and measure my windows. I was shocked to see that he wanted $850 for 4 windows. As I shopped around realized he was reasonbly priced. Then a friend recommended Blindschalet.com. I got a better looking product for half the price. Order shipped to my door and installation was easy.

Scott

Mesa, AZ

Very good website - professional looking and easy to navigate.

Very good website - professional looking and easy to navigate. Live help was wonderful and Rick answered all my questions in a professional manner. Measuring instructions and checkout were both very good.

We ordered samples from a couple of websites but one of the biggest reasons we chose your company was that your samples were more professional than the rest of the companies whos samples were chipped and not tied together. It was also very difficult to tell the difference between the wood and the Faux samples.

The only thing that would have made buying a little easier is if you had more pictures of inside vs outside options. We wanted to purchase inside blinds, because some of our windows don't have any space on one side or the other, but we had a difficult time determining if the valance would fit our windows. We couldn't tell if the pictures were of inside or outside valances and only could find in one of the descriptions that inside valences are shorter than outside.

Customer Service	Product Quality	na
Ease Of Site Use	On-time Delivery	na
Product Selection

Mark

El Cajon, CA

Just got our binds.

Just got our binds. WOW...20 min job. So easy and a perfect fit. Fantastic. Now my son in law is going to order some. Great Job Gang!!!

Karol

Clayton, OH

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[91][92][93][94][95][96][97][98][99][100][101][102][103][104][105][106][107][108][109]Reviews by Location Blinds Chalet Complaints Blinds Chalet Rating

Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care [email protected] (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
[email protected]
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Customer Reviews and Ratings of Blinds Chalet (Page 108)