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 Customer Reviews of Blinds Chalet


Thank you, I received my blinds yesterday!
Mar 7 2007
Thank you, I received my blinds yesterday! I am very pleased with them. The only thing I would say I wasn't that happy with was the length of time it took to receive them, but not to bad considering shipping was free I guess. Thanks
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Nena
Bristow, VA
Very fast shipment.
Mar 6 2007
Very fast shipment. We are very happy with the purchase. These 2.5 blinds look great.

Thank you.
De
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De
Austin, TX
I have received my blinds and put them up and I am overly satisfied.
Mar 5 2007
I have received my blinds and put them up and I am overly satisfied. Very easy to install, look great, feel as though they are very well built, and filters almost 100% of the light.

Thanks-a-lot, will not hesitate to buy more from you guys at anytime. I will spread the word to everyone I know who needs blinds.
Jody
Brusly, LA
Your customer service people have been great.
Mar 2 2007
Your customer service people have been great.
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linda
Garden Ridge, TX
The blind I ordered was received & I am pleased with the quality.
The blind I ordered was received & I am pleased with the quality. I did speak to sidney on your "live help" & he was most helpful.
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Pam
Toledo, OH
The blinds look great.
The blinds look great. thanks GREG
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gregg
Shingle Springs, CA
The blinds fit perfect and look great.
The blinds fit perfect and look great. The color is just what we wanted. We will be back for more!
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John
Adrian, MI
I had a local dealer come out and measure my windows.
I had a local dealer come out and measure my windows. I was shocked to see that he wanted $850 for 4 windows. As I shopped around realized he was reasonbly priced. Then a friend recommended Blindschalet.com. I got a better looking product for half the price. Order shipped to my door and installation was easy.
Scott
Mesa, AZ
Very good website - professional looking and easy to navigate.
Very good website - professional looking and easy to navigate. Live help was wonderful and Rick answered all my questions in a professional manner. Measuring instructions and checkout were both very good.

We ordered samples from a couple of websites but one of the biggest reasons we chose your company was that your samples were more professional than the rest of the companies whos samples were chipped and not tied together. It was also very difficult to tell the difference between the wood and the Faux samples.

The only thing that would have made buying a little easier is if you had more pictures of inside vs outside options. We wanted to purchase inside blinds, because some of our windows don't have any space on one side or the other, but we had a difficult time determining if the valance would fit our windows. We couldn't tell if the pictures were of inside or outside valances and only could find in one of the descriptions that inside valences are shorter than outside.
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Mark
El Cajon, CA
Just got our binds.
Just got our binds. WOW...20 min job. So easy and a perfect fit. Fantastic. Now my son in law is going to order some. Great Job Gang!!!
Karol
Clayton, OH
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty
5 year limited warranty
Warranty Coverage
Defects
Parts
30 Day Returns(in-store credit)

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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