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 Customer Reviews of Blinds Chalet


I have been very satisfied with my orders from you.
Feb 5 2009
I have been very satisfied with my orders from you. I had one little problem with a miss made blind, but it was taken care of very quick and professional.
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Jim
Oklahoma City, OK
A fantastic experience.
Feb 4 2009
A fantastic experience. The blinds I bought for my salon from you are so much nicer than the Home Dept blinds I purchased for my house. I will and have recommend you to anyone who asks!!
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Amy
Merritt Island, FL
I really liked your website.
Feb 4 2009
I really liked your website. The LIVE help was great!
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Nadine
North Royalton, OH
I absolutely love my blinds.
Feb 3 2009
I absolutely love my blinds. I ordered three sets of blinds. They are quality blinds for the limited budget shopper. They make my rooms look so upscale. I will definitely recommend this site to my friends and family. Great product and fast delivery.
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Carla
Kokomo, IN
I love the blinds I purchased from you.
Feb 2 2009
I love the blinds I purchased from you. They fit perfectly.
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Esther
Exeter, NH
I was very satisfied with the two orders that I placed with Blinds Chalet.
Feb 1 2009
I was very satisfied with the two orders that I placed with Blinds Chalet. Timely delivery and the blinds look great on my windows. They even accommodated me with a request pertaining to my second order to make me happy. Excellent customer service!!!
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Debra
Goodyear, AZ
We are enjoying our new blinds.
Feb 1 2009
We are enjoying our new blinds. The look great and make our sunroom look so much better over the mini blinds we had before. The new blinds are easy to open and close with the pull cords. There were a total of 7 Blinds, 6 blinds-70"x70" and 1 blind-35"x70" in a room 22'x18'. There are great. Thanks
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Bobby G
Trenton, TN
I'd ordered two blinds a year or so ago, and wanted to order one more a couple months ago.
Jan 31 2009
I'd ordered two blinds a year or so ago, and wanted to order one more a couple months ago. I emailed with customer service, Patty was her name, I believe, and she helped me find the right size and color from my earlier order. I placed the order later in the day, and she had watched for it, and took the time to contact me to make sure I'd ordered the right color, since I'd originally stated I wanted to order the same color as before, but had decided to change my mind and order a slightly different color this time. It was really nice of her to take the time to check with me, and to have noticed I'd ordered differently that I'd originally told her in the first place! I LOVE my blinds. They fit perfectly, and are say to install. And customer service was excellent!!
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Laurel
Vadnais Heights, MN
Very pleased with my window blind purchase.
Jan 31 2009
Very pleased with my window blind purchase.
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Laura
Danbury, WI
I love the top-down bottom-up blackout cell shades i purchased.
Jan 31 2009
I love the top-down bottom-up blackout cell shades i purchased. They were very easy to install and look great. I would recommend your site to any one looking for blinds or shades,and i plan to buy more.
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Scott
canutillo, TX
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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