Window Blinds Reviews Page 14 - Blinds Ratings

Customer Reviews of Blinds Chalet

I want to thank you for the wonderful customer service that you and your company have given us.

Jun 25 2012

I want to thank you for the wonderful customer service that you and your company have given us. When I emailed you about the problem with the mold I never would have thought that we would have seen such fast and great results from Blinds Chalet. We installed the new blinds which arrived the other day, and they look really nice in our sunroom.

Thanks again for taking care of my concern with this problem. A very satisfied customer.

Marlene

Batavia, IL

I purchased my shades from your website and they are AWESOME!

May 30 2012

I purchased my shades from your website and they are AWESOME!!!!!!

Phyllis

Battle Creek, MI

We recently ordered blinds for 4 windows, then a sliding door.

May 2 2012

We recently ordered blinds for 4 windows, then a sliding door. Just wanted to let you know how happy we are with them. They are easy to install, you provided lots of extra installation parts, and they look incredible. We have one more window and will be ordering from you a third time. Very good product.

There aren't many companies that provide good service AND good products for a reasonable price. Your's does and it is very much appreciated. We will pass your name along to anyone looking for window coverings.

Sandra

Mission Viejo, CA

The blinds are gorgeous and I have been recommending Blindschalet to everybody who admires them.

Apr 13 2012

The blinds are gorgeous and I have been recommending Blindschalet to everybody who admires them.

christine

holiday, FL

I just wanted to let you know that I received all of the new shades on Friday morning and couldn’t be more pleased with how they look!

Apr 2 2012

I just wanted to let you know that I received all of the new shades on Friday morning and couldn’t be more pleased with how they look!!! They look great and the quality is exactly like all of the others before the previous order. I love how I have complete privacy now and feel so much better at night putting down the shades and knowing that no one can see into my home.

Thank you so much for all your help and also the help from customer service. I really appreciate you making this right and standing behind the products you sell. I have a renewed confidence in your company and will continue to be a customer and tell others about Blinds Chalet!

Michele

Eau Claire, WI

I just wanted to say thank you.

Apr 2 2012

I just wanted to say thank you. I received the blinds in a timely manner, and they were precisely as advertised. I ordered Oak Faux Wood 2" blinds, and they perfectly match the wood paneling throughout my home. Great job, folks!

George A.

Sonora, CA

Just wanted to tell you how pleased I am with your service and how well the blinds arrived in excellent condition.

Mar 25 2012

Just wanted to tell you how pleased I am with your service and how well the blinds arrived in excellent condition. You have gone out of your way to help me and I would recommend your company to any one I know that needs blinds. Thank you for your wonderful service.

Shirley

West Chicago, IL

Just wanted to say thanks for a great product.

Mar 22 2012

Just wanted to say thanks for a great product. Easy to install, but more importantly, very well made, and exactly as specified. I'll keep your company in mind--thanks again.

Christopher

Athens, GA

We received the blind we ordered today and couldn't be happier.

Mar 15 2012

We received the blind we ordered today and couldn't be happier. Installation was simple and took about 30 minutes after dinner. The blind gives our 2nd living room/library an entirely new dimension. We are glad we didn't settle for anything less and I will keep you in my list of favorite websites. Thanks.

Levi

Alturas, CA

I thought I would take the time to share with you my buying experience as a first-time Blinds Chalet customer.

Mar 2 2012

I thought I would take the time to share with you my buying experience as a first-time Blinds Chalet customer. My application involved 5 windows all having characteristics that made planning the project a challenge (issues like double windows off-center in the window opening and a window air conditioner in another). I got very helpful on-line assistance during the buying process that made order entry a breeze. The blinds arrived as promised which was important because I needed to coordinate the installation with new carpet, painting and furniture deliveries. The blinds were well packaged and suffered no damage during shipping. The installation process for the blinds went extremely well, mostly because the blinds were made exactly to order! The last step in the process was installing the valences and that's where I encountered my first disappointments. The valences were 1" short and had gaps in the miters. The installation clips made the process extremely difficult but after some re-engineering I got through it. The blinds look beautiful and surpass my expectations for appearance and quality. So, to sum things up, pre-sale assistance gets an A+; order fulfillment gets an A+; blinds get an A+, valences get a D. Overall I'm very happy with your company and would surely refer others to you but you gotta fix that valence thing! Thank you all

Steve

South Daytona, FL

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[91][92][93][94][95][96][97][98][99][100][101][102][103][104][105][106][107][108][109]Reviews by Location Blinds Chalet Complaints Blinds Chalet Rating

Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care [email protected] (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
[email protected]
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Customer Reviews and Ratings of Blinds Chalet (Page 14)