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 Customer Reviews of Blinds Chalet


Your web site is very customer friendly, no guessing Thank You for an enjoyable shopping experience, I look forward to receiving your product.
Dec 30 2007
Your web site is very customer friendly, no guessing Thank You for an enjoyable shopping experience, I look forward to receiving your product.
Catherine
Elma, NY
We were very satisfied with the product and price.
Dec 30 2007
We were very satisfied with the product and price. The only issue we encountered was with the packaging. When we received the boxes from UPS, they were missing the end-caps but fortunately the blinds had minimal damaged.
Horacio
Riverside , CA
Your staff answered all questions, changed the mailing address of the order and filled the order on time.
Dec 27 2007
Your staff answered all questions, changed the mailing address of the order and filled the order on time. Thank you for your professionalism. I LOVE the cellular shades. The shades were more beautiful than I had anticipated. I will be placing an order for at least 11 more. Thank You!
Juanita
Baltimore, MD
Thanks.
Dec 26 2007
Thanks. Blinds look great and you replaced the one that arrived damaged right away at no charge. KP
Kathryn
Issaquah, WA
BLINDS WERE EASY TO ORDER.
Dec 23 2007
BLINDS WERE EASY TO ORDER. MEASURING INSTRUCTIONS WERE EASY TO FOLLOW. THERE WERE NO PROBLEMS
GENEVA
ELLISVILLE, MS
blinds arrived on the 18th installed on the 19th good directions no problem they look great and work much better than the old ones that i paid a hell of a lot more for-hunter-douglas, country woods.
Dec 19 2007
blinds arrived on the 18th installed on the 19th good directions no problem they look great and work much better than the old ones that i paid a hell of a lot more for-hunter-douglas, country woods. tha valence for the72x 35" was marked for three clips
clive
sandy, UT
Blinds Chalet did a great job on my last order, so I decided to order additional blinds for my other windows.
Dec 18 2007
Blinds Chalet did a great job on my last order, so I decided to order additional blinds for my other windows. I was so impressed with the online ordering process, quick shipping, product quality and individual labeling of my blinds. Your pricing is excellent too! Your pricing beat all the other online blind companies I searched.

I have and will continue to recommend your company to my friends and family. Thank you very much for a very pleasant online shopping experience.
Anita
Douglasville, GA
It was a pleasure doing business with your company.
Dec 17 2007
It was a pleasure doing business with your company. Everything was easy & efficient. Communication was perfect. The blinds are good quality for a great price. They were made & shipped quickly. Thank you for a AAA+ transaction.
Judith
Portland, OR
The blind samples came so quickly.
Dec 17 2007
The blind samples came so quickly. Customer service was great after I ordered my blinds and changed my mind on color- they promptly changed my order. They were so pleasant to work with. The text chat person was great to help me in my measurements and questions.The blinds were here in 10 days. They look so great in my windows and the quality is so nice! I will be ordering again soon! THANKS!
Lisa
Fort Sumner, NM
I purchased 5 faux wood blinds that would have cost me at least twice the price I paid at Blinds Chalet if I had purchased them from Lowes or Home Depot.
Dec 16 2007
I purchased 5 faux wood blinds that would have cost me at least twice the price I paid at Blinds Chalet if I had purchased them from Lowes or Home Depot. Fast shipping and I received the blinds in perfect condition. I installed the blinds today and my wife and I love them. I will be making more purchases in the future.
Lorenz
Wooster, OH
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty
5 year limited warranty
Warranty Coverage
Defects
Parts
30 Day Returns(in-store credit)

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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