Window Blinds Reviews Page 61 - Blinds Ratings

Customer Reviews of Blinds Chalet

Your blinds are WONDERFUL!

Mar 28 2008

Your blinds are WONDERFUL!!! A great value and great quality. Your customer service is outstanding!! Especially "CAT"!!! What a great help and very much appreciated. My only disappointment is the sale 2 weeks after I bought my shades you had mine with the free upgrade to top down, bottom up. Wish we could've had 3 of ours that way as they were for our living room and we keep hanging plants in those windows.

Customer Service		Product Quality
Ease Of Site Use		On-time Delivery
Product Selection

Raymond

Clinton, IA

The blinds came yesterday and they are perfect!

Mar 27 2008

The blinds came yesterday and they are perfect! Wish I could tell others know what a great job you do.Thanks so much for all your help.

Cynthia

Springfield, OH

Thanks for taking care of our blind so quickly.

Mar 27 2008

Thanks for taking care of our blind so quickly. We are very happy with our blinds and especially the service. I have told many people about the "customer friendly" service and recommended your company.

It certainly is refreshing to deal with someone who is honest and so helpful. It would have been very easy to overlook my mistake with the routless but you didn't and now the miscolored blind has been taken care of without any problems.

Thanks again for everything you have done for us and let me know who I can send a note to.

Kathy

Houston, TX

My first blind purchase last july 2007 arrived and I am totally delighted with it.

Mar 22 2008

My first blind purchase last july 2007 arrived and I am totally delighted with it. Looking forward to receiving my new mini blind on my next order

Customer Service		Product Quality
Ease Of Site Use		On-time Delivery
Product Selection

Cynthia

Maple Valley, WA

I love my new blinds!

Mar 19 2008

I love my new blinds! Best prices and great quality!

Customer Service		Product Quality
Ease Of Site Use		On-time Delivery
Product Selection

Tracy

Tulsa, OK

All 9 cellular shades arrived 11 days after ordering.

Mar 18 2008

All 9 cellular shades arrived 11 days after ordering. It took about an hour and 10 minutes to install all nine, no problems and they look great. I saved a significant amount of money compared to the prices at the local building centers and curtain shops. I will buy again from this site.

Customer Service	na	Product Quality
Ease Of Site Use		On-time Delivery
Product Selection

Metro

Broad Brook, CT

All of the blinds we ordered are a perfect fit and look beautiful in our home.

Mar 15 2008

All of the blinds we ordered are a perfect fit and look beautiful in our home. The quality is excellent and installation was easy. We will highly recommend you to everyone we know.

Customer Service		Product Quality
Ease Of Site Use		On-time Delivery
Product Selection

Nancy

Clearwater, FL

First off, We had very odd size window needs.

Mar 12 2008

First off, We had very odd size window needs. Our items fit perfectly!!! Then we must add that the time frame from order date to deliver was ultra fast. We would defiantly recommend that if you want to get the best price, quality items, and fast shipping... then it's from right here : )

Tim & Susanne, two very happy customers!

Customer Service		Product Quality
Ease Of Site Use		On-time Delivery
Product Selection

Tim

Pendleton, OR

Blinds were shipped on February 29 from Texas and received in Montreal on March 4th.

Mar 11 2008

Blinds were shipped on February 29 from Texas and received in Montreal on March 4th. Excellent service... I'm very happy with the product (exactly what I ordered) and with your service. I will highly recommend you. Thanks.

Customer Service		Product Quality
Ease Of Site Use		On-time Delivery
Product Selection

Michel

Dollard-des-Ormeaux, CA

Got my blinds up today.

Mar 10 2008

Got my blinds up today. They look GREAT!!! And they were very easy to install!! I will be ordering some more vey soon! Thanks again!!

Brent

Carterville, IL

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[91][92][93][94][95][96][97][98][99][100][101][102][103][104][105][106][107][108][109]Reviews by Location Blinds Chalet Complaints Blinds Chalet Rating

Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care [email protected] (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
[email protected]
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Customer Reviews and Ratings of Blinds Chalet (Page 61)