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 Customer Reviews of Blinds Chalet


great price, fast shipping, great product, blinds look great.
Apr 12 2008
great price, fast shipping, great product, blinds look great. fit perfectly.

thank you
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Terry L
Centralia, WA
simple and easy.
Apr 10 2008
simple and easy. just click on size of window, easy to copy info when adding additional blinds. wish customer service had longer hours.
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Karyn
Raleigh, NC
The blinds arrived right on time, just as you said, two deliveries on April 1.
Apr 7 2008
The blinds arrived right on time, just as you said, two deliveries on April 1. My husband put them up and they look fabulous! I am pleased with your product and your customer service. I especially appreciated that each box of blinds was clearly marked as to the room they were made for. That made the job very simple! I will be sure to tell others about your website. Thanks to Blinds Chalet for making the tricky job of ordering blinds easy!
Linda
Norristown, PA
I recently purchased eight sends of Express 2" Faux Wood Blinds, and I am thrilled with them!
Apr 4 2008
I recently purchased eight sends of Express 2" Faux Wood Blinds, and I am thrilled with them! Being able to order free samples was instrumental in my purchase. I could make sure the wood tone matched the trim in my house. They arrived sooner than expected, to my delight. Installation was simple, and they are absolutely beautiful in my home. I am telling everyone I know about BlindsChalet.com!
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Amy
Jackson, TN
thanks for the great customer services and extra fast shipping on my blinds order.great job.
Apr 3 2008
thanks for the great customer services and extra fast shipping on my blinds order.great job.
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Randy
El Cajon, CA
I ordered the express 1/2" cordless double cell shades for my bay window in my dining room.
Apr 3 2008
I ordered the express 1/2" cordless double cell shades for my bay window in my dining room. I received them 2 days ago and installed them last night. I have to say I love them and they were incredibly easy to install! I will definitely come back and order more from this site when I need more window blinds or shades.
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Jennifer
Webster City, IA
Beautiful Blinds!
Apr 2 2008
Beautiful Blinds! Thanks much!
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Laurie
Redding, CA
Just wanted to let you know that I received my blinds today and they are great.
Apr 2 2008
Just wanted to let you know that I received my blinds today and they are great. The binding is very nice. Thank you so much for doing them for me.
Sherry
Paris, TN
I just received and installed my second set of Wood Blinds and they are so beautiful.
Mar 31 2008
I just received and installed my second set of Wood Blinds and they are so beautiful. We love them, they are great quality. I did have one mis-cut valance that was too short by 1 inch, but they are replacing and all is well. will buy again and will recommend.
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BECKY
GRAND RIVERS, KY
Very Pleased!
Mar 30 2008
Very Pleased!
Customer ServiceCustomer Service Rating of Blinds ChaletProduct QualityBlinds Quality Rating of Blinds Chalet
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Francena
Raleigh, NC
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty
5 year limited warranty
Warranty Coverage
Defects
Parts
30 Day Returns(in-store credit)

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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