Window Blinds Reviews Page 16 - Blinds Ratings

Customer Reviews of Blinds Chalet

Rec’d my blinds and have hung them up.

Nov 16 2011

Rec’d my blinds and have hung them up. They are exactly as I ordered and very easy to install. Thank you for a great product.

Lori

Seaford, DE

THANKS!

Nov 3 2011

THANKS!! I was hoping this would not be a repeat of the truly awful experiences I've had with customer service with other vendors through the years. I will sing your praises to everyone who asks about our experience with Blind Chalet...and am willing to supply a good recommendation should one be desired.

We are considering using this type of shade over several large windows as an alternative to storm windows. Should we decide to make this investment we will ONLY deal with Blind Chalet.

Thank you, again, and YOU have a wonderful day, you just made ours!

Scott

Forestville, NY

Can't say enough about you or the customer service.

Nov 1 2011

Can't say enough about you or the customer service. Just wowed and amazed! Thank you so much!

James

Hanover, MD

I just Wanted To let you know that your site was SOOOO HELPFUL!

Oct 21 2011

I just Wanted To let you know that your site was SOOOO HELPFUL! I'm a first timer and of ALL websites, your site Rocked! your Website actually explained things. Thank you veru much for this.

Pablo

chicago, IL

You all are so very nice at Blinds Chalet.

Sep 7 2011

You all are so very nice at Blinds Chalet. The other box was delivered today. We have them put up. My husband I just love them. They all 7 look so nice...

Thank you again for taking the time for me. Keep up the good work!

Janice

Wadena, MN

Thank you for helping me order the blinds.

Aug 19 2011

Thank you for helping me order the blinds. We have just finished installing and they are very, very nice.I never would have guessed we could have such a professional looking window for the great price.

I really appreciated your feedback and tracking as it was shipped. Thanks again.

Verna

Fonthill, CA

Thank you, binds are great.

Aug 17 2011

Thank you, binds are great. Good deal and quick ship. Love the service.

mark

prince frederick, MD

My order arrived so quickly, the six blinds were top quality, and were easy to install.

Jul 29 2011

My order arrived so quickly, the six blinds were top quality, and were easy to install. I would not hesitate to recommend Blinds Chalet to anyone. Thank you for maintaining such high standards in your products and staff, when so many companies don't these days.

Ann

Richmond, TX

I just wanted to say that I appreciated your help on this earlier matter and that after it was successfully resolved, my wife and I went on to make a large purchase order with BlindsChalet.

Jul 25 2011

I just wanted to say that I appreciated your help on this earlier matter and that after it was successfully resolved, my wife and I went on to make a large purchase order with BlindsChalet.

Alexander

Austin, TX

I was very pleased with the quality of the blinds I ordered as well as the perfect fit.

Jul 14 2011

I was very pleased with the quality of the blinds I ordered as well as the perfect fit. My windows are odd sizes and getting custom blinds was daunting until I found your site. They are affordable, beautiful and a perfect fit. Thanks!

Diedre

Terre Haute, IN

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[91][92][93][94][95][96][97][98][99][100][101][102][103][104][105][106][107][108][109]Reviews by Location Blinds Chalet Complaints Blinds Chalet Rating

Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care [email protected] (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
[email protected]
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Customer Reviews and Ratings of Blinds Chalet (Page 16)