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 Customer Reviews of Blinds Chalet


My first online purchase ever and a total success.
Oct 18 2008
My first online purchase ever and a total success. Your sight was easy to navigate and color selection great. I installed my faux-wood blinds yesterday and they look beautiful.
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Anke
Los Angeles, CA
I just wanted to thank you guys for a great product and terrific service.
Oct 15 2008
I just wanted to thank you guys for a great product and terrific service.
Todd
Rathdrum, ID
A GREAT site!
Oct 12 2008
A GREAT site! Easy to use and understand! I'll be back to purchase more.
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Salvatore
Ocean Springs, MS
I ordered 4 sets of blinds and I'm thrilled with the product (I purchased the cheapest ones!
Oct 5 2008
I ordered 4 sets of blinds and I'm thrilled with the product (I purchased the cheapest ones!). Easy to install + I just ordered 2 more sets! Thanks!
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Bonnie
Plano, TX
I love your website design very easy to find what your looking for.
Oct 4 2008
I love your website design very easy to find what your looking for. The Account order tracking page, I wish would have more detail about if the shades have shipped, and estimated delivery time. I had received my blinds for the kitchen, and on you site it still said in production. Otherwise the blind was beautiful. I would recommend you to friends absolutely.
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Allison
Bethlehem, PA
We just love our new faux wood blinds.
Sep 25 2008
We just love our new faux wood blinds. Our model home came with drapes, however we wanted some extra privacy and something to keep the sun and heat out. We chose the quick ship ones and the blinds arrived at our house before the website even had a chance to update the status. I will definitely refer everyone I know to your website. Thank you, Deanne from Los Banos, CA
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Deanne
Los Banos, CA
After shopping around online and comparing prices at the different online stores, Blinds Chalet comes up cheapest with the 25% off
Sep 22 2008
After shopping around online and comparing prices at the different online stores, Blinds Chalet comes up cheapest with the 25% off
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Andrew
Costa Mesa, CA
I absolutely LOVE my woven privacy blinds!
Sep 20 2008
I absolutely LOVE my woven privacy blinds! We hung them this morning (literally took less than 30 minutes to hang two blinds) and they are fantastic! I'm getting ready to order another blind for my big kitchen window. Outstanding service and quality - A+. Thank you! Trish
Customer ServiceCustomer Service Rating of Blinds ChaletProduct QualityBlinds Quality Rating of Blinds Chalet
Ease Of Site UseEase Of website use Rating of Blinds ChaletOn-time DeliveryOn-time delivery Rating of Blinds Chalet
Product SelectionProduct Selection Rating of Blinds Chalet
trish
Frisco, TX
I'am very pleased with my faux wood blinds.
Sep 9 2008
I'am very pleased with my faux wood blinds. I have two very large windows, & they were cut to perfection & very easy to install. Will use you again in the future. Tahnks alot
kim
surfcity, NC
I just received my blinds today and have already put up 7 of the 18.
Sep 9 2008
I just received my blinds today and have already put up 7 of the 18. They look great.
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Cheryl
Middletown, CT
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty
5 year limited warranty
Warranty Coverage
Defects
Parts
30 Day Returns(in-store credit)

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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