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 Customer Reviews of Blinds Chalet


I had gone to a local 3-day-blinds store and was quoted a price of $850 for what I wanted.
Jul 17 2007
I had gone to a local 3-day-blinds store and was quoted a price of $850 for what I wanted. I called another discount" service who quoted me about $500. I found Blinds Chalet online and was a little hesitant about using it.
Diane
Mission Viejo, CA
Your blinds are incredible!
Jul 17 2007
Your blinds are incredible! They are very easy to order, with descriptive details as to how to measure them properly. They come to your door quickly, the look great and are of great quality and the price is not to be compared to any other out there! I will come to you with ALL my blinds needs and I still have more windows to cover!!!
Ramona
Katy, TX
Everything came quickly and with very little work on my part.
Jul 17 2007
Everything came quickly and with very little work on my part.
Michael
Los Alamitos, CA
The website was easy to use and the prices were competitive.
Jul 17 2007
The website was easy to use and the prices were competitive. We have not yet hung the blinds but look forward to doing so this weekend.
Michelle
Berea, KY
Nice blinds.
Jul 17 2007
Nice blinds. quick shipping. They work very well.
Larry
Negley, OH
I had a few questions and the answers did really effect my decision to purchase with you.
Jul 17 2007
I had a few questions and the answers did really effect my decision to purchase with you. I used the live help a couple of times and the gentleman was very helpful and kind.
Jerome
Silver Springs, NV
I did refer a friend to you, and he purchased blinds from you company as well.
Jul 17 2007
I did refer a friend to you, and he purchased blinds from you company as well. His name is Steve Carter
Kristen
Oklahoma City, OK
Once again you have outdone yourselves.
Jul 16 2007
Once again you have outdone yourselves. My 3rd shipment of blinds arrived today, I am so impressed with the quality and the fast shipping. They are not only very affordable I know they will last a long time because of the workmanship in this product. 7 windows down and 5 more to go...Thank you so much. Marie
marie
apple valley, CA
Good job, great site, on-time delivery.
Jul 9 2007
Good job, great site, on-time delivery. Keep up the good work! I'm sure I'll be ordering again.
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Jon
Garden Grove, CA
Just wanted to let you know we received the blinds Friday and installed them today.
Jul 9 2007
Just wanted to let you know we received the blinds Friday and installed them today. They look GREAT!!

Thanks so much for your efforts and terrific customer service.
Sue
Wellington, FL
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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