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 Customer Reviews of Blinds Chalet


I was a bit nervous about ordering a custom made product online but I just gotta say WOW!
Jul 12 2008
I was a bit nervous about ordering a custom made product online but I just gotta say WOW!
I received your beautiful wooden shades and they were even more terrific than I expected. I just painted my dining room and your shades just finished the room. Thank you.
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Susan
Riverside, RI
I was so pleasantly surprised with the quality of the faux wood blinds.
Jul 9 2008
I was so pleasantly surprised with the quality of the faux wood blinds. Having purchased others from big-box stores, these are much, much better. Everything was packed nicely and all arrived in a timely manner. The prices are great too.
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Michael
Severna Park, MD
The product is great and arrived very quickly.
Jul 9 2008
The product is great and arrived very quickly. The install was pretty easy too. Thanks, Blinds Chalet, we will definitely shop with you again!
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Stephen
Sierra Vista, AZ
Just wanted to let you know how happy we were with your service and product...arrived when promised, fot perfectly, easy to install...one of the shining pieces of our refurbishment project...
Jul 8 2008
Just wanted to let you know how happy we were with your service and product...arrived when promised, fot perfectly, easy to install...one of the shining pieces of our refurbishment project...
Stephen
Garfield Hts., OH
Received my first blind yesterday that ordered to see if I would like them in my house.
Jul 8 2008
Received my first blind yesterday that ordered to see if I would like them in my house. Installation was easy and the blind is just what I wanted! I am impressed with the quality and how easy they are to use. I can't wait to order more for my other windows.
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SHARON
MILFORD, DE
Just received the blind that I ordered.
Jul 8 2008
Just received the blind that I ordered. It is Beautiful!! Did a wonderful job on it. Would definitely order again for here. Looks just like pictured on the site.
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Cynthia
Quaker Hill, CT
I just received my blinds and installed them.
Jul 6 2008
I just received my blinds and installed them. They are absolutely gorgeous! I just wanted to say thank you. They were affordable and look so fabulous. Will buy from you again.
Renae
Las Vegas, NV
The first order we placed was at the end of April.
Jul 4 2008
The first order we placed was at the end of April. We received the blinds within a couple of days. We were completely shocked. The quality of the blinds is excellent. We get so many great compliments regarding them. I just placed another order and I will always buy my blinds from your company. Thank you!
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Jessica
Crawfordville, FL
My husband loved the blinds - they were so much nicer than the ones we bought at a major department store
Jul 3 2008
My husband loved the blinds - they were so much nicer than the ones we bought at a major department store
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Lynne
Oxford, PA
This will be my third order from you -- the offices look so great with your blinds installed, all of our managers now seem to want them!
Jun 30 2008
This will be my third order from you -- the offices look so great with your blinds installed, all of our managers now seem to want them! Your quality and service are tops!
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Hanlon
Mount Ephraim, NJ
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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