Window Blinds Reviews Page 23 - Blinds Ratings

Customer Reviews of Blinds Chalet

Thank you for the consideration and customer service.

Jul 26 2010

Thank you for the consideration and customer service. I very much appreciate that and your prompt responses and intervention. It makes me want to continue to do business with Blinds Chalet. The blinds were delivered to me today.

Jana

Flagstaff, AZ

I can't let another day go by without thanking you sincerely for your prompt and attentive service for my window blind order with Blind Chalet.

Jul 22 2010

I can't let another day go by without thanking you sincerely for your prompt and attentive service for my window blind order with Blind Chalet. Service like yours is rare in business these days, and I not want my appreciation to go unstated. Thank you so much for going to such great lengths to make sure I receive my order delivered in time for one of the milestone function at my home. You can be certain that I will continue to patronize Blind Chalet for my entire home and will be an ambassador for Blind Chalet.

Hiren

Williamsville, NY

As a first time customer of the Blind Chalet I would like to recognize Blinds Chalet customer service for their outstanding service.

Jul 19 2010

As a first time customer of the Blind Chalet I would like to recognize Blinds Chalet customer service for their outstanding service. They deliver such an exceptional service staying in touch with manufacturer and making sure I receive my order just in enough time to have blinds on my home window before a function at my home. I have not seen such a dedicated loyal customer service personal. Pl. forward my deepest and sincere thanks.

Hiren

Williamsville, NY

It was very nerve racking to order online.

Jul 19 2010

It was very nerve racking to order online. I wasn’t really sure that they would come correctly and wanted to thank the customer service agent for taking the time to explain all the little details of how to order. She was very patient and easy to deal with. It was a great experience and I absolutely loves the blinds. I will be referring Blinds Chalet to others.

renee

Hilliard, OH

We installed the routless blinds ordered and they are Perfect.

Jul 18 2010

We installed the routless blinds ordered and they are Perfect. I am impressed with the quality, installation ease and appearence. The price was unbeatable. Will order again. Thanks.

Ruth

Voorhees, NJ

I received my blinds and have now installed them.

Jul 16 2010

I received my blinds and have now installed them. They are absolutely GORGEOUS!!!!!!
The Kona color is beautiful, the fit is perfect and the contrast with the beige ribbon is just awesome!!!!
They were packed with great care so no damage in the shipment!
How wonderful in this day and age to find a company who really does a great job for a very reasonable price!! Thank you and I will recommend you to everyone! I already told the ladies at JCPenney's!!!

Barbara

Oceanside, CA

WOW!

Jul 13 2010

WOW! You guys are great! All through the process. Great product! I will be back!

The one thing I would change is the Top Down Bottom Up check box. After clicking on that item on the screen before I missed the check box on the next screen. Make it more prominent and above the line.

As a Graphic Designer INFO is king. Leaving that below the line is not order friendly.

Your customer care took care of this for me!

Mark

Santa Cruz, CA

Thanks so much!

Jul 2 2010

Thanks so much! Your quick response is just another reason why I'll be recommending Blinds Chalet to any friends/family who need new blinds!

Melanie

Cheektowaga, NY

They are such fantastic blinds!

Jun 16 2010

They are such fantastic blinds!! I know I will be ordering again for my new place!! The blinds have been up for almost 5 years, but they are still in perfect condition! They still look brand new! The quality of the blinds from Blinds Chalet is just excellent! As I said before, I'll be back!!

Pamela

Milwakee, WI

We have been so happy with all of the products we have ordered from you.

Jun 8 2010

We have been so happy with all of the products we have ordered from you. I definitely would recommend Blinds Chalet to anybody!

Elizabeth

Harwich Port, MA

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[91][92][93][94][95][96][97][98][99][100][101][102][103][104][105][106][107][108][109]Reviews by Location Blinds Chalet Complaints Blinds Chalet Rating

Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care [email protected] (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
[email protected]
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Customer Reviews and Ratings of Blinds Chalet (Page 23)