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 Customer Reviews of Blinds Chalet


Order recvd.
Jul 18 2007
Order recvd. in perfect form.
Rhonda
OKLAHOMA CITY, OK
Everything was great except the header on the outside mount blind was crushed and doesn't look good.
Jul 18 2007
Everything was great except the header on the outside mount blind was crushed and doesn't look good.
Donna
Lemont, IL
Pleased with product and pricing
Jul 18 2007
Pleased with product and pricing
Judith
Pearl River, NY
Service was great and the blinds are wonderful
Jul 18 2007
Service was great and the blinds are wonderful
ann
Chicago, IL
We ordered 7 blinds.
Jul 18 2007
We ordered 7 blinds. We received them very promptly. Unfortunately there was damage to 4 of valances that came with them. We called you up and within days we received the replacement valances in perfect condition. We love the blinds and will be ordering again soon. You guys are awesome!
Cynthia
Pacific, WA
Great product, good price, fast shipping.
Jul 18 2007
Great product, good price, fast shipping.
Julia
Clarksville, TN
I'm very pleased with the blinds I purchased.
Jul 18 2007
I'm very pleased with the blinds I purchased. The quality is very good.
devorah
brooklyn, NY
All questions were answered quickly and nicely when I called on the phone.
Jul 18 2007
All questions were answered quickly and nicely when I called on the phone. My order was received in a few days, as opposed to waiting several weeks if I had gone through someone else. I feel as though the blinds are good quality.
Alisha
Sandy, UT
The blinds came quickly and they looked just how I thought they'd look--great!
Jul 18 2007
The blinds came quickly and they looked just how I thought they'd look--great! However, one of the moldings had come unglued during the shipping--but we were able to glue it back together and it's hanging nicely, now.
Gretchen
Kansas City, KS
The blinds were great!
Jul 18 2007
The blinds were great!! Just like the samples. I ordered the Premium Wooven shades and my only regret was not ordering the fabric that covers the ends. My mistake. If i could make a suggestion it would be to send a sample shade with the fabric attached you may be able to convince others to buy it. Last but not least on of the easiest window treatments I've ever installed. Thanks
Jody
Joliet, IL
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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