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 Customer Reviews of Blinds Chalet


I received the blind yesterday that I ordered, it was true to color and fit my window perfect...
Sep 4 2008
I received the blind yesterday that I ordered, it was true to color and fit my window perfect... thanks
Allison
Bethlehem, PA
I absolutely LOVE the new blinds!
Sep 4 2008
I absolutely LOVE the new blinds! We hung them with no problem, and they work and look great. I'm now in the process of ordering some for my parents. Thanks.
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Kathy
Carmel, IN
I recieved my blinds and love them.
Sep 1 2008
I recieved my blinds and love them. My husband and I put them up this weekend and they were so easy and look great! We were happy with the quality of the brackets.
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Belinda
Birch Run, MI
Had a great experience with this company.
Aug 30 2008
Had a great experience with this company. From ordering, to following up with customer service (which is fantastic) all the way to the receiving the fabulous blinds (timely) and installation (which was easy). I will continue to order from them as my expectations have far been exceeded. Thank you for making an online experience far superior to the big home improvement center that wanted 120% more and took twice as long to get. It has been a pleasure.
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cassell
Saugus, CA
I was absolutely delighted with the blind that I purchased from you.
Aug 29 2008
I was absolutely delighted with the blind that I purchased from you. If I need more I surely plan to get them from you and tell any friends. Thanks so much, Jim
James
Summerville, SC
I have a very good experience with blindschalet.
Aug 23 2008
I have a very good experience with blindschalet. Their customer service is excellent.
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rama krishnam raju
Cupertino, CA
I wanted to tell you how pleased I am with my two Signature Privacy Wood Shades.
Aug 22 2008
I wanted to tell you how pleased I am with my two Signature Privacy Wood Shades. I wish I had more windows in my house! So easy to install and everything fit perfectly. They were so inexpensive, I could (and might) change them out every year!
Nancy
Winston-Salem, NC
Ordered the Aqua Jewel 1" aluminum mini blinds - they are FABULOUS and look absolutely gorgeous on my windows.
Aug 22 2008
Ordered the Aqua Jewel 1" aluminum mini blinds - they are FABULOUS and look absolutely gorgeous on my windows. I am so pleased, I can tell you right now I will be a return customer!
Loretta
Erie, PA
We are very pleased with the blinds we ordered...the look, the fit, the ease of installation.
Aug 22 2008
We are very pleased with the blinds we ordered...the look, the fit, the ease of installation. Thanks.
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Sandra
Hot Springs Village, AR
I just received my faux wood blinds today and I love them.
Aug 20 2008
I just received my faux wood blinds today and I love them. They came within 1 week of ordering and we super easy to put up. Thanks!
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Carmen
Independence, MO
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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