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 Customer Reviews of Blinds Chalet


I am very happy with my wooden blinds.
Jul 19 2007
I am very happy with my wooden blinds.
Ed
Chicora, PA
customer service friendly and helpful.
Jul 19 2007
customer service friendly and helpful. blinds arrived quickly. quality is great.
KAYE
SOUTH JORDAN, UT
The blinds are wonderful and I wrote an e-mail to you folks to let you know, and received a very courteous you're welcome and we are very pleased you are happy." I thought that was very nice.
Jul 19 2007
The blinds are wonderful and I wrote an e-mail to you folks to let you know, and received a very courteous you're welcome and we are very pleased you are happy." I thought that was very nice. The only thing I didn't like was that instructions do not come with the blinds
Kathy
Woodinville, WA
I just love my blinds and everyone that comes to visit loves them too. My sister is going to order when she refinishes her room this fall. Also my neighbor was over and I gave them my samples which they intent on ordering blinds as they are remodeling their whole house.
Jul 19 2007
I just love my blinds and everyone that comes to visit loves them too. My sister is going to order when she refinishes her room this fall. Also my neighbor was over and I gave them my samples which they intent on ordering blinds as they are remodeling their whole house.
Jackie
Coal Township, PA
Very sleek looking blinds.
Jul 19 2007
Very sleek looking blinds. Good workman ship in the custom fit. The entire transaction was very smooth. Great fit.! Shipping was fast too.
Cheryl
Cardiff, CA
Blinds were great quality and delivered in a timely fashion.
Jul 19 2007
Blinds were great quality and delivered in a timely fashion. Website was easy to navigate and easy to order.
David
Cincinnati, OH
Your web site was easy to navigate.
Jul 19 2007
Your web site was easy to navigate. The measurements were perfect. The order arrived in a timely manner. The order was correct. As we installed, I especially appreciated the open this end" signage. It eliminated the need for a knife and further frustration. I am very happy with your blinds and will definately order from you again."
Lori
Polson, MT
received blinds in a timely fashion, they were well constructed & look great
Jul 19 2007
received blinds in a timely fashion, they were well constructed & look great
william
West Caldwell, NJ
Easy to order and pricing
Jul 19 2007
Easy to order and pricing
Vickie
El Cajon, CA
Your representative on the telephone was extremely patient and consederate, as I was a little apprehensive about whether I was ordering the right size.
Jul 19 2007
Your representative on the telephone was extremely patient and consederate, as I was a little apprehensive about whether I was ordering the right size. My order was received in less time than was quoted,and the overall experience with your company was far better than I had anticipated it would be. Thank you very much. Donna Stogdill
Donna
Mayville, MI
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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