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 Customer Reviews of Blinds Chalet


I just moved into a mid century modern ranch with a cool open floor plan and two original large wide plate glass windows and one long skinny window next to the front entrance.
Sep 6 2009
I just moved into a mid century modern ranch with a cool open floor plan and two original large wide plate glass windows and one long skinny window next to the front entrance. I needed matching window treatments not only for those three funky shaped windows, but for the other windows in the great room! I wanted the clean look of woven wood blinds, but dreaded the custom blind price. After much web browsing, I found Blinds Chalet. The sample photos for your blinds were large and crystal clear and a huge help to picking out the right blind for me. The order form was low maintenance, the upgrades were plentiful and well priced. I was able to order six blinds for what it would have cost for one large blind at other places (and that's the truth, since I've ordered custom blinds in the past). The wait time was reasonable and the six were delivered in one shipment. The quality was great and the blind and edging materials matched exactly the color samples shown on the webpage. I installed the blinds myself and it was a snap with the hardware supplied by blinds chalet. I received many complements on the blinds and in fact, I'm going to order two more this weekend for the bedrooms. At some point, I will cover all my windows with Blinds Chalet blinds, two or three at a time. Its more a matter of figuring out the look I want more than anything else. Now I consider myself a tough customer, and this is a unsolicited comment but I really love my Blinds Chalet blinds. Look around on the internet, but make sure you bookmark Blinds Chalet, because you will come back. Good luck and order with confidence from this company.
Barbara
Chelmsford, MA
I am writing to say how much I appreciate your excellent customer service and your followup.
Aug 21 2009
I am writing to say how much I appreciate your excellent customer service and your followup. Shopping with your company was a very pleasant experience. I will definately shop with you again and will recommend you to my friends. Thanks again, Barbara
barbara
mcdonough, GA
I have ordered from this company several times and I am always very pleased.
They offer the odd sizes that local stores NEVER have and at a reasonable price.
I highly recommend Blinds Chalet.
Jul 8 2009
I have ordered from this company several times and I am always very pleased.
They offer the odd sizes that local stores NEVER have and at a reasonable price.
I highly recommend Blinds Chalet.
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Ivy
Smyrna, TN
Just a follow up note.
Jun 23 2009
Just a follow up note. The color is wonderful (wine) and the fit is perfect it took me about 15 minutes to put up all three blinds it is SO EASY. The instructions are difficult but the installation is a snap if you don't read the directions lololololo.

I will be purchasing more of your blinds in the future for the rest of my home .... the top down bottom up is wonderful. I can have privacy and still have the light. Thanks for the wonderful product the ease of ordering and the quick delivery.
Lindamarie
Petaluma, CA
We shopped all the major home improvement stores and were astounded at their prices, even while on sale.
Jun 15 2009
We shopped all the major home improvement stores and were astounded at their prices, even while on sale. (I guess it had been quite a while since the last time we bought window treatments.) After giving up on buying locally, we checked several on-line suppliers and were surprised/pleased to find blindschalet.com! Product, service, pricing, all excellent!!!
Milan
Galena, IL
I wanted to take a moment to thank you for your help with the blinds.
Jun 12 2009
I wanted to take a moment to thank you for your help with the blinds. You went above and beyond to help me get the blinds perfect, and I really appreciate it. I will definitely be ordering from Blinds Chalet in the future.
Jennifer
Collegeville, PA
Our blinds arrived the wine color is perfect match, they were so easy to install and walla we have privacy.
Jun 12 2009
Our blinds arrived the wine color is perfect match, they were so easy to install and walla we have privacy.
Lindamarie
Petaluma, CA
I have had only the best experience with Blinds Chalet.
Jun 11 2009
I have had only the best experience with Blinds Chalet. Each time I've ordered it was very simple and if I had a question, I would call and speak to very helpful employees with great attitudes. You get exactly what you ordered in a very timely manner and they are so simple to install.

I loved my experience so much that 5 co-workers have now ordered from Blinds Chalet and others are about to. They too have had a great experience.

Thank you and keep up the good work. Our houses look great without spending a fortune.

Kerri
San Leandro
kerri
Livermore, CA
I recently ordered blinds from you and installed them last night....They are wonderful !
Jun 1 2009
I recently ordered blinds from you and installed them last night....They are wonderful !! Never have I had such an easy installation of blinds. I love the quality, fit and quick production and delivery. Would order from your company again and will be sure to recommend to friends.
linda
duson, LA
I recently ordered blinds from you and installed them last night....They are wonderful !
May 30 2009
I recently ordered blinds from you and installed them last night....They are wonderful !! Never have I had such an easy installation of blinds. I love the quality, fit and quick production and delivery. Would order from your company again and will be sure to recommend to friends.
linda
duson, LA
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty
5 year limited warranty
Warranty Coverage
Defects
Parts
30 Day Returns(in-store credit)

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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