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 Customer Reviews of Blinds Chalet


Thank you very much.
Aug 31 2010
Thank you very much. The blinds are nice as with everything we have purchased through your company.
mick
Lake Elsinore, CA
Just to let you know that we are VERY pleased with the blind that we purchased from you and with the quick service.
Aug 28 2010
Just to let you know that we are VERY pleased with the blind that we purchased from you and with the quick service.
WOTM
Seaside Park, NJ
We received our blinds and love them.
Aug 24 2010
We received our blinds and love them. They were easy to install and my husband loved that about the blinds. We hope to order more for other parts of the house. Love the color and the look of them.
Michelle
Gulfport, MS
We received our blinds and love them.
Aug 22 2010
We received our blinds and love them. They were easy to install and my husband loved that about the blinds. We hope to order more for other parts of the house. Love the color and the look of them.
Michelle
Gulfport, MS
I was just showing my husband how much money I saved by placing the order on the day where the routless was a FREE upgrade!
Aug 19 2010
I was just showing my husband how much money I saved by placing the order on the day where the routless was a FREE upgrade!! ;) I will definitely recommend yall in the future to anyone I know in need of your services. So happy with my blinds....now my Husband just needs to hang them!!
Ashley
Katy, TX
We’ve bought a number of blinds from you and have always appreciated the quality and value.
Aug 18 2010
We’ve bought a number of blinds from you and have always appreciated the quality and value. Quite frankly, your handling of this keeps us as satisfied customers!
Randall
New York, NY
Thanks for your help and quick response in getting everything worked out.
Jul 29 2010
Thanks for your help and quick response in getting everything worked out. Stuff "happens." Its how you resolve it that leaves lasting impressions. Congrats and thanks again. Looking forward to our new curtains.
Kathy
Colville, WA
I can not thank you enough for all your fast and efficient help!
Jul 27 2010
I can not thank you enough for all your fast and efficient help!
Thanks for making this so easy.
Donna
Peekskill, NY
Thank you SO MUCH, these are by far the nicest blinds I have ever purchased.
Jul 27 2010
Thank you SO MUCH, these are by far the nicest blinds I have ever purchased. Simple to install and they fit perfectly. I will definitely be buying more. Thanks again.
Hollie
Templeton, CA
Thank you so much!
Jul 27 2010
Thank you so much! It's refreshing to do business with a company that stands by its products and has such excellent customer service.
James
Hanover, MD
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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