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 Customer Reviews of Blinds Chalet


Just a note to let you know that the blinds arrived today and I have them up already.
Jun 7 2007
Just a note to let you know that the blinds arrived today and I have them up already. They were packaged very well, and they look great. The task of putting them up was very easy too. I am impressed with the quality as well. Thank you for making it happen. You can use my note as the endorsement of a very happy customer.
Fred
Marble Falls, TX
Excellent Delivery, Excellent Product quality!
Jun 5 2007
Excellent Delivery, Excellent Product quality!
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Laura
Central Islip, NY
We love our blinds!
Jun 5 2007
We love our blinds! They fit perfectly, match perfectly and were easy to install. I am very happy and have referred your company multiple times!! I need to get info on your referal program. I am in real estate and have an easy way to refer people. I sell new homes in Kansas City. Thanks Blinds Chalet
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kari
Olathe, KS
thank you for the excellent product and service I will be needing more <a href="https://www.blindschalet.com">blinds</a> soon & will remember y'all
Jun 4 2007
thank you for the excellent product and service I will be needing more blinds soon & will remember y'all
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Jerry
clarksville, TN
We just moved into a new house.
Jun 3 2007
We just moved into a new house. Prior to closing, I ordered all of the 2" Faux blinds for my windows. They were at the new house within 2 days of moving in. My husband thought they were very easy to install and definitely a bargain for the price and ease of ordering. I ordered with confidence after reading other customer reviews. Thanks for a great purchase experience!
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Mary
Fairfax, VA
wonderful..I am so pleased with my blinds..the price is absolutely the best out there and the quality is top notch!
Jun 1 2007
wonderful..I am so pleased with my blinds..the price is absolutely the best out there and the quality is top notch! thank you...Marie
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marie
apple valley, CA
May 28 2007
Thanks Blinds Chalet!
Your cordless 3/8" Double Cell Shades were exactly what we were looking for. Price, color selection, and ease of purchase were excellent and will recommend to all our friends and family.
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Paul
Rainier, WA
I absolutely love these blinds, they look beautiful.
May 27 2007
I absolutely love these blinds, they look beautiful. It makes the whole room seem so much nicer! Would defintely recommend this company to everyone!
Thank you!
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yvonne
utica, NY
Great to work out.
May 19 2007
Great to work out. Your service is also great. Thanks.
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Chun
Planno, TX
Hi, I received my three sets of blinds and installed them over the weekend, and I just wanted to let you know that I LOVE them!
May 7 2007
Hi, I received my three sets of blinds and installed them over the weekend, and I just wanted to let you know that I LOVE them!! They look great and I am really pleased. Thank you so much!!
Kathy
Woodinville, WA
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty
5 year limited warranty
Warranty Coverage
Defects
Parts
30 Day Returns(in-store credit)

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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