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 Customer Reviews of Blinds Chalet


I love my new blinds!
Jun 4 2008
I love my new blinds! Easy to install, beautiful to look at, and easy to clean.
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Nancy
Redding, CA
So far excellent experience
Jun 3 2008
So far excellent experience
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Susan
Milan, MI
I'm writing to let you know of the exceptional service I have received from your company.

From day one, ordering samples, to the day we received our blinds, everything has run perfectly.
Jun 2 2008
I'm writing to let you know of the exceptional service I have received from your company.

From day one, ordering samples, to the day we received our blinds, everything has run perfectly. And what a savings!

We are having a family gathering in a few weeks, and I will be singing your praises at the ease of doing business over the internet with such a professional group. (To be honest, we were a little scared of buying from someone we did not know).

Thank you for making it so easy!
Kimberly
Temecula, CA
Jun 2 2008

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Edward
Kernersville, NC
I have now done my whole house!
Jun 1 2008
I have now done my whole house! I'm so tickled I can hardly stand it! The Quality - Sizing - Shipping....every aspect was perfect. Have recommended to several friends! Buy it People!
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Vicki
Lockeford, CA
May 31 2008

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john
north bonneville, WA
I love my new blinds and I will be ordering for the whole house.
May 30 2008
I love my new blinds and I will be ordering for the whole house. They are very rich looking and good quality. Thank you so much.
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Laura
Uniontown, OH
I am a very satisfied customer.
May 29 2008
I am a very satisfied customer. The ordering process was very simple and I loved my blinds. The only thing I suggest is for the website to have a better "How to Install" guide (pdf) for the regular blinds.
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Emily
Austin, TX
Over the passed couple of weeks, I have ordered blinds for my new house.
May 29 2008
Over the passed couple of weeks, I have ordered blinds for my new house. I just wanted to commend you for the ease of online ordering, and how quickly I received them, even the ones that were not "quick ship." My husband and I were very impressed even with the quality of the blinds. A special THANK YOU to all of you at Blinds Chalet.
I will recommend you to everyone.
Tara
Alma, AR
I purchased four 2" Faux Wood Cherry Embossed blinds and I am soooo in love with them!
May 28 2008
I purchased four 2" Faux Wood Cherry Embossed blinds and I am soooo in love with them!! The color is excellent and the quality of the blinds are amazing!! I also received the blinds in a very timely manner! Thanks so much!!
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Dominique
Abbeville, MS
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty
5 year limited warranty
Warranty Coverage
Defects
Parts
30 Day Returns(in-store credit)

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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