Window Blinds Reviews Page 20 - Blinds Ratings

Customer Reviews of Blinds Chalet

Thanks so much for your help with the shade.

Dec 30 2010

Thanks so much for your help with the shade. I am so pleased that the company stands behind their product, that says great things. Happy Holidays to everyone there and thanks again.

Robert L

Stafford springs, CT

I'm a longtime customer w/ multiple orders placed, always loved your products, never had any problems until this order with the TDBU function.

Dec 23 2010

I'm a longtime customer w/ multiple orders placed, always loved your products, never had any problems until this order with the TDBU function. However Blinds Chalet took control of the situation and was so very helpful w/ what looked like a return to fix the shade. As it turned out the shade is now fixed & working fine so I wanted to take time & thank her for great service & will always recommend your company to my friends/family.

Sharon

Brighton, MI

Every time I have called or emailed your staff with questions or issues with my order, the service has been first rate, without exception.

Dec 21 2010

Every time I have called or emailed your staff with questions or issues with my order, the service has been first rate, without exception. I get to speak to a real person quickly, and everyone has been incredible. It is why I bought blinds for this house after my experience at the last house was good, and why I’ll continue to do so.

Robert

CIncinnati, OH

Just wanted to say thanks again.

Dec 17 2010

Just wanted to say thanks again. The replacement blind arrived yesterday evening and I've already installed it. You guys are great and you stand by your products. This was a weird one. I'd recommend you any time and you'll be my source hence forth. You have been personally a credit to the company. Thanks again.

Robert

Atlanta, GA

Thank you so much.

Dec 15 2010

Thank you so much. Your company has been wonderful to deal with. We will continue to do business with you.
Have a nice Holiday season.

Sharon

Maple Grove, MN

I just wanted to say thank you for the Blinds.

Dec 13 2010

I just wanted to say thank you for the Blinds. They are gorgeous in our home. I will be sure to refer friends and family over your way.

Andre

Sunrise, FL

Thank you so much for all your help.

Dec 13 2010

Thank you so much for all your help. My husband put the blind up today and it looks great. I will keep recommending your company to my friends. Have a good holiday :)

tammy

Kokomo, IN

My blinds arrived Monday and we put them up today.

Dec 8 2010

My blinds arrived Monday and we put them up today. They are BEAUTIFUL.

Ora

Louisville, KY

Just a note to say thanks for the great service.

Dec 1 2010

Just a note to say thanks for the great service. The blinds I ordered
arrived in Florida on time for me to take them to Tennessee. They are
installed and each one fits perfectly in its window/door. The color is
beautiful and the workmanship is exemplary.

We're very pleased with ever aspect of this transaction and the product.

Thank you for your attention to detail.

Diana

Archer, FL

Thanks again for the information you provided.

Nov 16 2010

Thanks again for the information you provided. We received the blinds and they are great! Its the first time I had ever ordered blinds of this caliber...

Sherry

Newburgh, NY

[1][2][3][4][5][6][7][8][9][10][11][12][13][14][15][16][17][18][19][20][21][22][23][24][25][26][27][28][29][30]
[31][32][33][34][35][36][37][38][39][40][41][42][43][44][45][46][47][48][49][50][51][52][53][54][55][56][57][58][59][60]
[61][62][63][64][65][66][67][68][69][70][71][72][73][74][75][76][77][78][79][80][81][82][83][84][85][86][87][88][89][90]
[91][92][93][94][95][96][97][98][99][100][101][102][103][104][105][106][107][108][109]Reviews by Location Blinds Chalet Complaints Blinds Chalet Rating

Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care [email protected] (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
[email protected]
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Customer Reviews and Ratings of Blinds Chalet (Page 20)