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 Customer Reviews of Blinds Chalet


We live in Wisconsin and I was just shopping online to get a rough idea of how much blinds would cost for our main floor.
Apr 15 2018
We live in Wisconsin and I was just shopping online to get a rough idea of how much blinds would cost for our main floor. I was so impressed with Blinds Chalet's prices but of course thought, it's probably too good to be true or their products are lousy. BUT then I read some reviews and decided to place a large order, many different custom sizes too! I spoke with a customer service rep. the day after ordering to adjust one size. She was wonderful! So nice and professional. We are extremely pleased with our blinds and I cannot believe how easy they are to install. Their engineers are geniuses! LOVE THIS COMPANY. We will be ordering more blinds for the rest of our home very soon!!!

Thank you!
Cheryl and Bob
Cheryl
Clinton, WI
I wasn't too sure about ordering blinds online but Blinds Chalet is awesome.
Aug 25 2017
I wasn't too sure about ordering blinds online but Blinds Chalet is awesome. Much better price than the " box " stores or even local companies offer. Great quality and color and so easy to do. I have recommended Blinds Chalet to many friends and family. Absolutely LOVE my blinds !
Karen
North Canton, OH
Very pleased with the quality of tbe blinds!
Aug 16 2017
Very pleased with the quality of tbe blinds! Will keep using Blinds Chalet!!
karen
hobe sound, FL
Shopping with Blinds Chalet for the first time was a leap of faith on my part but well worth the jump.
Jun 26 2017
Shopping with Blinds Chalet for the first time was a leap of faith on my part but well worth the jump. Vey helpful speaking to a human who helped me find the exact right product and then getting it within the promised time frame and for half the price of local stores! Very pleased with my purchase and the experience.
SARAH
Weed, CA
We picked Blinds Chalet not knowing anything about this company, they sent samples that we picked out , and was just what we were looking for.
May 25 2017
We picked Blinds Chalet not knowing anything about this company, they sent samples that we picked out , and was just what we were looking for. We measured and remeasured, took a chance and ordered them . We were very happy when they arrived, they work great and were above our expectation . Thanks.
jeffrey
Colonia, NJ
I was very pleased with all aspects of doing business with you.
May 11 2017
I was very pleased with all aspects of doing business with you. The blinds were exactly as represented, sized correctly, produced quickly and easy to install. Could not have expected a better experience.
Howard
Savannah, GA
I would recommend Blinds Chalet to anyone who wants quality blinds at a affordable pricw
Feb 9 2017
I would recommend Blinds Chalet to anyone who wants quality blinds at a affordable pricw
Wendell
Dallas, TX
I am impressed!
Jan 27 2017
I am impressed! I ordered roman shades for my kitchen and nook windows and they are beautiful. The fabric looks and feels like tapestry, installation was very easy, the order process was painless, and delivery was within the 2 1/2 week timeframe. My next purchase from Blinds Chalet will be plantation shutters and I'm confident my expectations will be exceeded.
Cleo
University Place, WA
Excellent quality and received my entire order (13 blinds)before the quoted due date of delivery.
Jan 18 2017
Excellent quality and received my entire order (13 blinds)before the quoted due date of delivery. I have ordered from Blinds Chalet before and have never been disappointed in their quality and customer service is great to work with should a question or issue arise. I will definitely be ordering from them again...actually probably within the month. They were spot on with the measurements that I gave them and they all fit perfectly.
Karen
Oklahoma City, OK
I found your web site through Yahoo after looking first at a local hardware chain.
Jan 14 2017
I found your web site through Yahoo after looking first at a local hardware chain. Since I was going to have to order my blinds either way, I decided to first check to see what was available online. I found that you could provide direct to my home and at a far better price. We love our 2" faux wood blinds.
Gary
Mt Holly, NC
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty
5 year limited warranty
Warranty Coverage
Defects
Parts
30 Day Returns(in-store credit)

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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