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 Customer Reviews of Blinds Chalet


I got my blinds when I was told I would.
Jan 24 2008
I got my blinds when I was told I would. Had a little problem with one of the blinds. I was told to take a picture of the blind and send to them. I did all that while talking on the phone to them and they are sending me another blind, it was that simple. I will do business with them again. Cindy Morgan
Customer ServiceCustomer Service Rating of Blinds ChaletProduct QualityBlinds Quality Rating of Blinds Chalet
Ease Of Site UseEase Of website use Rating of Blinds ChaletOn-time DeliveryOn-time delivery Rating of Blinds Chalet
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Cindy
Saucier, MS
I ordered some <a href="https://www.blindschalet.com">mini blinds</a> in brown gold and we are 100% satisfied with them and everyone that see them love them, I will be ordering from you again, and you are about to get new customers, thank you.
Jan 21 2008
I ordered some mini blinds in brown gold and we are 100% satisfied with them and everyone that see them love them, I will be ordering from you again, and you are about to get new customers, thank you.
daniel
van buren twp, MI
I just installed the blinds and they are great!
Jan 14 2008
I just installed the blinds and they are great! I love them and the way they look.
kathy
shelby township, MI
Fast shipping, exactly as advertised on the web site, great addition to my room perfect fit looks great
Jan 11 2008
Fast shipping, exactly as advertised on the web site, great addition to my room perfect fit looks great
Rad
Auburn, AL
Hello!
Jan 10 2008
Hello! easy and good prices!! I rated an 8 beacuse I didnt recive a thank you for your order email maybe I missed it? or I checked the wrong box like send no emails if so I was wrong other than that I will be back for more!
brett
los osos, CA
Everything is perfect - Fast Shipping - Easy to install and we are enjoying our new blinds (throughout the house)..
Jan 9 2008
Everything is perfect - Fast Shipping - Easy to install and we are enjoying our new blinds (throughout the house).. Thank You
Susan
Rio Vista, CA
fab site - found what i needed - priced right and guide to measure correctly
Jan 8 2008
fab site - found what i needed - priced right and guide to measure correctly
Wendy
Memphis, TN
Shopping was quick and painless ..
Jan 7 2008
Shopping was quick and painless .. Thanks
Billie
Hobbs, NM
Blinds were delivered exactly when they said they would be and they fit perfectly.
Jan 4 2008
Blinds were delivered exactly when they said they would be and they fit perfectly. It's not often that everything goes this smoothly. I was very impressed.
david
brockton, MA
Great prices and even better quality all packages have been damage proofed A GREAT PLACE TO GET BLINDS
Jan 3 2008
Great prices and even better quality all packages have been damage proofed A GREAT PLACE TO GET BLINDS
Walter
Panama City, FL
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty
5 year limited warranty
Warranty Coverage
Defects
Parts
30 Day Returns(in-store credit)

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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