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 Customer Reviews of Blinds Chalet


We have ordered 2 large sets of custom blinds from you and are very pleased with them.
Mar 11 2009
We have ordered 2 large sets of custom blinds from you and are very pleased with them. thanks
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David
Olympia, WA
Thanks for the excellent window blinds and very quick delivery.
Mar 10 2009
Thanks for the excellent window blinds and very quick delivery.
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Caroline
Minden, NV
I received my blinds within the time frame stated on the website.
Mar 9 2009
I received my blinds within the time frame stated on the website. They are quality blinds, they were easy to install, they look great, and are holding up very well over my kitchen sink although they get splashed from time to time.
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Lee Ann
LaCenter, KY
I am very pleased with the blinds I purchased from your company, they are on every window in the house and we get complimented all the time, will purchase from you in the future.
Mar 8 2009
I am very pleased with the blinds I purchased from your company, they are on every window in the house and we get complimented all the time, will purchase from you in the future.
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daniel
van buren twp, MI
All I can say is WOW!
Mar 8 2009
All I can say is WOW! Not only was my order delivered a week before I expected it, IT WAS PERFECT! Everything was just as it was supposed to be...the color, the measurements, the ease of installation! We are avid San Jose Sharks fans and we have Sharks signs and what-not hanging in the garage. I have searched and searched for San Jose Sharks "Teal" mini blinds to replace the yucky white ones. I am so happy I found Blinds Chalet and we are thrilled with the blinds! Makes me wish I had more windows to do. Thank you Blinds Chalet! Your product and service is excellent!
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Melisa
Lemoore, CA
The blinds are great!
Mar 6 2009
The blinds are great!!!
Good quality.
Will buy again when I need them.
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Mary A
Massillon, OH
AWESOME - Better than expected!
Mar 6 2009
AWESOME - Better than expected! Thanks a bunch & God Bless to ALL!!!
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Deborah
Jamestown, NY
I can not say enough about Blinds Chalet- I ordered on a Sunday and received my order 4 days later, and Presidents Day was amongst the 4 days.
Mar 6 2009
I can not say enough about Blinds Chalet- I ordered on a Sunday and received my order 4 days later, and Presidents Day was amongst the 4 days. The quality of their blinds are excellent- and I have ordered blinds from other sites before finding this site- and there is no comparison. I have told many friends and family members about Blinds Chalet- and their reaction were the same as mine- WOW! Great prices; good quality- and best of all Great American Service!
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Terri
New London, WI
I was very pleased with the 2 blinds that I purchased.
Mar 6 2009
I was very pleased with the 2 blinds that I purchased. I would definitely order from you again.
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Rose
Quakertown, PA
Everything was great.
Mar 6 2009
Everything was great. The blinds fit perfectly and are a nice product. Shipped quickly too.
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Nancy
Simsbury, CT
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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