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 Customer Reviews of Blinds Chalet


good cost and fast delivery
Jul 18 2007
good cost and fast delivery
Robert
Davis, CA
Service and customer service response to questions was great.
Jul 18 2007
Service and customer service response to questions was great.
Laurie
Three Rivers , MI
The window coverings we bought were exactly what you represented; were delivered quickly as promised; and look great.
Jul 18 2007
The window coverings we bought were exactly what you represented; were delivered quickly as promised; and look great. And were a huge value compared to the competition.
Curtis
Littleton, CO
The online ordering system was very simple.
Jul 18 2007
The online ordering system was very simple. My blinds arrived promptly and correctly, and I'm very happy with their quality and appearance.
Heidi
Grand Blanc, MI
Price, quality, and quick delivery. I was impressed with all. I liked that you sent me the samples I requested so that I could match the surrounding trim and paint to the color of blind. Stores charge so much more for custom colors, and regular stock never has the size and colors we wanted.
Jul 18 2007
Price, quality, and quick delivery. I was impressed with all. I liked that you sent me the samples I requested so that I could match the surrounding trim and paint to the color of blind. Stores charge so much more for custom colors, and regular stock never has the size and colors we wanted.
Diane
Marion, IL
The quality of the blinds are great ...
Jul 18 2007
The quality of the blinds are great ... the price was inexpensive ... shipping was fast & free ... ordering online was simple ... the blinds were easy to hang!
JANET
APPLETON, WI
The blinds were delivered quickly, saving me time going shopping for them and having them adjusted at any of the local stores.
Jul 18 2007
The blinds were delivered quickly, saving me time going shopping for them and having them adjusted at any of the local stores. I am completely happy and need more blinds in the near future. I made the mistake of getting plastic blinds and find the metal ones far superior. Ordering with you was a wonderful experience and I will tell others about you.
Mary
Torrance, CA
My blinds are beautiful!
Jul 18 2007
My blinds are beautiful! I hired a handyman to hang them...as I watched him hang them I realized I could have done it myself! They were extremely easy to hang. They sent me the wrong headrail on one window, immediately they sent me the correct headrail. I have already reccommended Blinds Chalet!
Cathie
Las Vegas, NV
Ordering was simple.
Jul 18 2007
Ordering was simple. The blinds were all made to the correct measurements and intallation was easy, even for me. Quality is good.
Howard
Tucson, AZ
Quality, price and service has been excellent
Jul 18 2007
Quality, price and service has been excellent
SUSAN
LOCKPORT, IL
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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