Window Blinds Reviews Page 5 - Blinds Ratings

Customer Reviews of Blinds Chalet

My cousin ordered blinds from Blinds Chalet and was very happy with them.

Jul 5 2016

My cousin ordered blinds from Blinds Chalet and was very happy with them. Her blinds looked great so when I needed new window coverings, I too went with Blinds Chalet. I have been very pleased with my blinds and the help I received from customer service. We couldn't get the cordless blinds to operate correctly - found out we had mounted the brackets in the wrong place. Love the blinds , will definitely order from Blinds Chalet again.

Patricia

Fresno, CA

Blinds Chalet made ordering simple.

Jun 27 2016

Blinds Chalet made ordering simple. Lots of good choices. My order came faster than they predicted. The instructions were quite understandable and made for easy installation. Plus the price was the best I found.

Patricia

Colorado Springs, CO

The blinds fit perfectly,and look great.

Jun 22 2016

The blinds fit perfectly,and look great. I will definitely use Blind Chalet for my next blind purchase. Thank you.

Linda

Holt, MI

This is the third time I have ordered from Blinds Chalet and I have been thoroughly pleased each time.

Jun 13 2016

This is the third time I have ordered from Blinds Chalet and I have been thoroughly pleased each time. The color choice and style sample was a near perfect match. I had trouble with the ordering process and Customer Service was quite helpful during the process, making certain I everything was just right. My order arrived as expected and installation was quite simple.

Lynn

Denton, TX

Our first purchase with Blinds Chalet.

Jun 9 2016

Our first purchase with Blinds Chalet. We have gone on to do all windows with Blinds Chalet.

Nancy

Brookings, OR

We have ordered about 14 blinds in the last three months.
Very happy.

May 26 2016

We have ordered about 14 blinds in the last three months.
Very happy. Very good customer service and all shipments on time.

Nancy

Brookings, OR

Wasn't sure about what I would get from this company but when the blinds came in they were a perfect fit for our windows.

May 26 2016

Wasn't sure about what I would get from this company but when the blinds came in they were a perfect fit for our windows. Who would have thought our dog would eat our other ones, but now we have a reliable company to order new ones from if this happens again.

Steven

Fort Worth , TX

May 16 2016

Just before ordering 2" Faux Wood Blinds from Blinds Chalet, I had purchased 2 blinds from another company and although I was satisfied with the other company's product I was so much happier with these blinds. They look so much nicer and instantly improved the appearance of the Windows. I will continue to order from this company and highly recommend it to others!

.Ginger

Helena, MT

I ordered four sets of binds.

May 9 2016

I ordered four sets of binds. One of the sets was made incorrectly. The tilt does not function. However, I called and they said they will be sending me a new, replacement set. I fully expected to receive some pushback or have to go through the hassle of sending the non-functioning blinds back but they happily said they would just send out a new set. I appreciated not having to argue for something I already paid for. Great customer service!

Rebecca

Los Angeles, CA

I was extremely pleased with my purchase at Blinds Chalet.

Apr 6 2016

I was extremely pleased with my purchase at Blinds Chalet. They are exactly what I expected and a prefect fit. The customer service was excellent and they answered all my questions prior to ordering. I followed the instructions when ordering and provided the exact window frame dimensions and did not deduct anything to allow for an easy fit. I was little concerned that they would be too tight, but the manufacturer took off exactly the right amount. The color I ordered was just what I wanted and looks beautiful with our hardwood floors. The only thing I could say is that better hardware would be a plus.

Vanessa

Whitesboro, NY

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[91][92][93][94][95][96][97][98][99][100][101][102][103][104][105][106][107][108][109]Reviews by Location Blinds Chalet Complaints Blinds Chalet Rating

Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care [email protected] (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
[email protected]
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Customer Reviews and Ratings of Blinds Chalet (Page 5)