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 Customer Reviews of Blinds Chalet


Thank you so very much!
Jan 30 2008
Thank you so very much! Great service! Packed well and shipped promptly....thanks!
Customer ServiceCustomer Service Rating of Blinds ChaletProduct QualityBlinds Quality Rating of Blinds Chalet
Ease Of Site UseEase Of website use Rating of Blinds ChaletOn-time DeliveryOn-time delivery Rating of Blinds Chalet
Product SelectionProduct Selection Rating of Blinds Chalet
Constance
Raleigh, NC
great internet site - great price - great product.
very happy with the whole experience with blinds chalet!
Jan 25 2008
great internet site - great price - great product.
very happy with the whole experience with blinds chalet!
William
Hughesville, PA
I am very pleased with my initial order and will be ordering blinds for my entire house over the next few months.
Jan 25 2008
I am very pleased with my initial order and will be ordering blinds for my entire house over the next few months.
Keith
Greensboro, NC
It has been extremely easy working with the customer service reps.
Jan 25 2008
It has been extremely easy working with the customer service reps.
Hill Investment &
Manhattan, KS
You were extremely fast.
Jan 25 2008
You were extremely fast. I ordered on a Sunday night and the blinds were hanging in my windows on Friday! The are beautiful. My only negative is that the instructions were so small they were very hard to read and the edge of one side was cut too close to see some of the words. But otherwise, this was a great experience.
Teresa
Gladstone, MO
For custom made blinds they shipped in a very reasonable amount of time.
Jan 25 2008
For custom made blinds they shipped in a very reasonable amount of time. The blinds are the exact measurements I ordered and they look great!
Mary
Roscoe, IL
Fast shipping, exactly as advertised on the web site, great addition to my room perfect fit looks great!
Jan 25 2008
Fast shipping, exactly as advertised on the web site, great addition to my room perfect fit looks great!
Rad
Auburn, AL
Hello!
Jan 25 2008
Hello! Easy and good prices!! I rated an 8 beacuse I didnt recive a thank you for your order email maybe I missed it? or I checked the wrong box like send no emails if so I was wrong other than that I will be back for more!
brett
los osos, CA
Everything is perfect - Fast Shipping - Easy to install and we are enjoying our new blinds (throughout the house)..
Jan 25 2008
Everything is perfect - Fast Shipping - Easy to install and we are enjoying our new blinds (throughout the house).. Thank You
Susan
Rio Vista, CA
Blinds Chalet's service was excellent.Timing was quick, all measurements were correct with nothing missing, and blinds were absolutely beautiful.
Jan 25 2008
Blinds Chalet's service was excellent.Timing was quick, all measurements were correct with nothing missing, and blinds were absolutely beautiful. Highly recommend your store.
Faye
Albuquerque, NM
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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