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 Customer Reviews of Blinds Chalet


Excellent shopping experience.
Within a week of receiving and installing my first purchase, I am back to purchase an additional 7 more blinds !
Apr 21 2008
Excellent shopping experience.
Within a week of receiving and installing my first purchase, I am back to purchase an additional 7 more blinds !!!!
Jean Hahn
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Jean
Huntingtown, MD
Quick Ship Express 2 1/2" Faux Wood Blinds.
Apr 21 2008
Quick Ship Express 2 1/2" Faux Wood Blinds. We are very impressed with our blind selection. My husband easily installed and we decided to order more! Best price for excellent quality!
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Susan
Taylors, SC
Hello,

Our blinds arrive a couple of days ago and my husband is installing one or two daily.
Apr 18 2008
Hello,

Our blinds arrive a couple of days ago and my husband is installing one or two daily. The measurements so far are perfect and they look fabulous.
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Christina
Madison, MS
Great Website!
Apr 18 2008
Great Website! Very professional customer service! Kiea was very knowledgeable and helpful and Professional! The price was great!
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Lawrence
North Logan, UT
I ordered my blinds a week ago, your turn around time is awesome, ( I received them within 7 days from order )I love the blinds they were easy to install, and they look beautiful.
Apr 17 2008
I ordered my blinds a week ago, your turn around time is awesome, ( I received them within 7 days from order )I love the blinds they were easy to install, and they look beautiful. Your prices are amazing so I just place an order for my whole house! Thanks alot
Staci
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Staci
Mill Creek, WA
We were skeptical about ordering this many blinds for our new home on line however the samples we ordered helped us make sure our color choices we made were the right ones.
Apr 16 2008
We were skeptical about ordering this many blinds for our new home on line however the samples we ordered helped us make sure our color choices we made were the right ones. The quality of the product is exceptional! Thanks so much...we love the blinds!
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Trisha
Tea, SD
Received my blinds in about 4 weeks, maybe less.
Apr 16 2008
Received my blinds in about 4 weeks, maybe less. They are good quality, light blocking, right to my measurements, much cheaper than the local custom blind shops, and easy to install.

Thanks,
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Kenneth
Madison, AL
Apr 15 2008

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Joan
Cary, IL
I will shop at this site for window treatments from now on!
Apr 14 2008
I will shop at this site for window treatments from now on! The prices were great and I received my blinds really quick - they were better than I had hoped for the price!
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Sarah
Westminster, MA
I was AMAZED - installing my top down - bottom up shades was a snap - measure, drill, snap - anyone can install these!
Apr 14 2008
I was AMAZED - installing my top down - bottom up shades was a snap - measure, drill, snap - anyone can install these!
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Claire
Manchester, NH
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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