Window Blinds Reviews Page 19 - Blinds Ratings

Customer Reviews of Blinds Chalet

Finally got the new shades up and dropped the old ones off at Fed Ex for the return.

Feb 23 2011

Finally got the new shades up and dropped the old ones off at Fed Ex for the return. Can't thank you enough and your company for taking responsibility and replacing not one but 4 of them - guess that was to make sure the color was the same. I sing praises for Blinds Chalet to all of my friends who might be looking for blinds.

It has been a pleasure doing business with you folks! Thank you!

Janna

Mitchellville, MD

We received our blinds a couple of days ago and installed them in our motorhome yesterday.

Feb 15 2011

We received our blinds a couple of days ago and installed them in our motorhome yesterday. THEY FIT PERFECTLY AND ARE JUST BEAUTIFUL. THIS IS THE SECOND MOTORHOME WE HAVE HAD THAT WE HAVE REPLACE THE BLINDS WITH YOURS. As the others go bad you will get another order. We could not be happier with you product and the service we have received.

Joyce

LAKE HAVASU CITY, AZ

Feb 14 2011

I received my blinds on Friday and installed them myself over the weekend and wanted to let you know how happy I am with the quality of the product and great customer service I received from Blinds Chalet. Ordering was a breeze. I called and spoke with Stacie who was a great help. Gave her the size of my sliding door, the product I was interested in, and she worked out all of the details. The blinds fit perfectly and are beautiful. Shipping was quick, the product was well packaged and nothing was damaged. I order a lot of products online, and not many companies have impressed me like Blinds Chalet. Don't hesitate to order from them!

Lisa

Sunrise, FL

I received my blinds several days ago.

Feb 1 2011

I received my blinds several days ago. Very fast service! And I had them installed today. I LOVE them! Even my handyman, who has installed lots of blinds, some of which were much more expensive, said that these are very good quality and they look GREAT! Thank you! I will certainly be ordering from you again and will recommend you to my friends.

Laura

Cornelius, NC

Received and installed my blind.

Jan 31 2011

Received and installed my blind. I am very pleased.

I have your blinds in my whole house. We added a new window. I ordered a route-less blind because this new window will get a lot of sun. It matches my other blinds and I am very pleased. Delivery was really great.

Janet

Lenoir City, TN

I would like to thank you for all of your help you gave with my recent order.

Jan 31 2011

I would like to thank you for all of your help you gave with my recent order. The new blinds were received in a timely manner. When my friends or I need blinds in the future, you will be my first choice recommendation.

Ricky

La Porte, TX

Just wanted to commend your company on some of the best service around.

Jan 24 2011

Just wanted to commend your company on some of the best service around. We had purchased blinds from you, that we were completely happy with, but one of the hardware parts had broken. I emailed you, received an answer the same day,and then received parts in the mail the next week - free of charge!!! Can't thank you enough.

Carol

Henderson, NV

My order was ready in no time.

Jan 24 2011

My order was ready in no time. I had a delivery question, customer service was so helpful and eager to find the answers I needed. I am so impressed by the quality and price. I will spread the word Blinds Chalet is were to get your blinds!

Holly

Houma, LA

My blinds have arrived, and they are gorgeous!

Jan 20 2011

My blinds have arrived, and they are gorgeous! Your team is awesome! Thank you for the good service and quick, VERY well packed shipping. I will recommend Blinds Chalet any opportunity that comes my way!

David

Indianapolis, IN

Thank you!

Jan 4 2011

Thank you! We received the new “jelly” parts and they work GREAT! Thank you again. This is why I love to order from blinds chalet and I tell my friends how great you guys are.

Linda

Macungie, PA

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[91][92][93][94][95][96][97][98][99][100][101][102][103][104][105][106][107][108][109]Reviews by Location Blinds Chalet Complaints Blinds Chalet Rating

Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care [email protected] (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
[email protected]
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Customer Reviews and Ratings of Blinds Chalet (Page 19)