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 Customer Reviews of Blinds Chalet


I have ordered twice from Blinds Chalet and very happy with both the blinds I received from them and the customer service.
Jan 10 2009
I have ordered twice from Blinds Chalet and very happy with both the blinds I received from them and the customer service. Their blinds are a great price and very good quality! You can't go wrong with them!
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Karen
Fruithurst, AL
We were very pleased with the blinds.
Jan 10 2009
We were very pleased with the blinds. Ordering was easy and they came in a timely manner. The blinds are very good quality and we love them. The only problem we had is - they are cordless and they came with the little plastic clips that go on the bottom to pull up and down. The clips were very, very hard to get on and two of them broke while trying to get them attached. Other than that, we are very happy!
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Sarah
Centreville, VA
The order process was great!
Jan 10 2009
The order process was great! I was even able to make a correction to my order before they had processed it. Blinds are very high quality. Very easy to install.
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Vickie
Meridian, MS
Hi we were very happy with the quality of our order.
Jan 10 2009
Hi we were very happy with the quality of our order. The Bamboo shades are very stylish in our home in Florida. Very tropical and fitting for our style.
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Sandra
Saint Augustine, FL
I am EXTREMELY satisfied with the entire process of having bamboo blinds made by Blinds Chalet.
Jan 10 2009
I am EXTREMELY satisfied with the entire process of having bamboo blinds made by Blinds Chalet. The samples are great customer service and shows the quality of your product. Your website for ordering is easy and customer friendly. Best of all, I am very satisfied with the finished product. My blinds have the same quality as more expensive custom made blinds from a retail store. I would most definately purchase from you again and also refer you to anyone asking about blinds.
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Mary
Clarkston, MI
After searching the internet for the best deal you came up first and I kept coming back to you.
Jan 9 2009
After searching the internet for the best deal you came up first and I kept coming back to you. Leary of shopping online, but again you had the best price for the money. To go to a store for exact measurements the price was double. My 4 window orders were delivered sooner than expected and much better quality than the one I purchased Lowes blinds 6 years ago for about the same as I paid for 3. I am extremely satisfied and have been telling all my friends about Blinds Chalet. I don't need money to refer, you guys are great! Thank You.
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Mary
Gulfport, FL
My husband and I are very pleased with the products we have purchased from you.
Jan 9 2009
My husband and I are very pleased with the products we have purchased from you. We plan to buy blinds for the rest of our windows later this year.
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Kelly
Havre, MT
I am completely satisfied with our blind and your company, this is the 3rd time I've ordered from Blinds Chalet and it get's better each time.
Jan 9 2009
I am completely satisfied with our blind and your company, this is the 3rd time I've ordered from Blinds Chalet and it get's better each time.
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daniel
van buren twp, MI
We wanted to thank you for our beautiful wood blinds.
Jan 7 2009
We wanted to thank you for our beautiful wood blinds. They were very easy to install. Since they are 119 inches long we had to order extension cords for the pulleys.
Thank you again
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Garnet
Southlake, TX
I am sorry I was not able to respond to your request regarding my response to items shown below as I was very beasy with the new house.
Jan 6 2009
I am sorry I was not able to respond to your request regarding my response to items shown below as I was very beasy with the new house. So far I have installed half of the blinds and everything fits perfect. I like to thank you for helping me to get the right blinds.
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Kirk
Lexington, KY
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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