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 Customer Reviews of Blinds Chalet


Thank you, we like our blinds very much they are very well made, we made the right choice buying them from you.
Nov 20 2007
Thank you, we like our blinds very much they are very well made, we made the right choice buying them from you. Thanks again
Norm
West Linn, OR
We received both of the honeycomb blinds that I had ordered and I want to say "Thank You" they are perfect.
Nov 16 2007
We received both of the honeycomb blinds that I had ordered and I want to say "Thank You" they are perfect. Exactly what we wanted, color is perfect. We are very happy with them.
Good job
Virginia
Wilton, CA
I have a friend that has a apt exactly the same as mine and would like to order for their place could you please forward me what my order was so I can pass it on to them?
Nov 15 2007
I have a friend that has a apt exactly the same as mine and would like to order for their place could you please forward me what my order was so I can pass it on to them? The sooner the better since they would like to order ASAP. Thanks, Pam Wilbur
John
Çrossville, TN
We were very please with the blinds we received and when we had a problem with shipping damage you shipped out a replacement right away.
Nov 15 2007
We were very please with the blinds we received and when we had a problem with shipping damage you shipped out a replacement right away. We love the extra touches that your blinds have.
Greg
Grants Pass, OR
Just want to tell you how pleased we are with our order of cellular shades.
Nov 12 2007
Just want to tell you how pleased we are with our order of cellular shades. They are up, fit perfectly and are easy to operate. They complete the look we were trying to achieve in our new home. Your prices compared to Lowe's and Home Depot blinds are much lower and the quality is much better. Nice custom fit with the measurements being precise.

My husband owned and operated a carpet store in Merritt Island, Fl. for many years and did many vertical and horizontal blind installations for Cape Canveral Hospital, so he knew how install easily and efficiently & he said it was one of the easiest installations he had ever done.

Thanks for your wonderful products and the way you do business. It was a pleasure.
Melba
Jennings, LA
it was easy to order
Nov 9 2007
it was easy to order
helen e.
poca, WV
Very impressed with your product, the quality, price, and with the ease is was to install these vertical blinds.
Nov 8 2007
Very impressed with your product, the quality, price, and with the ease is was to install these vertical blinds. And how convenient it was to order online without having to spend the time, traveling around to other known stores for the same product. Thank you!
Halina
Levittown, NY
We are very pleased with our new blinds.
Nov 8 2007
We are very pleased with our new blinds. Shipping was quicker than expected (about a week and a half), and the blinds fit perfectly and look great. They were very easy to install as well. We will certainly purchase from Blinds Chalet again.
Michelle
Siloam Springs, AR
Very happy with honeycomb blind.
Nov 8 2007
Very happy with honeycomb blind. Recieved the express cordless 1/2" cell shades in ten days. thank you very much.
simon
anthem, AZ
I am so impressed with the ordering process and I needed additional help because I forgot to put in my coupon when I placed my order and I got immediate help and my order total was adjusted.
Nov 8 2007
I am so impressed with the ordering process and I needed additional help because I forgot to put in my coupon when I placed my order and I got immediate help and my order total was adjusted.
stephanie
Little Rock, AR
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x Blinds Chalet Guarantee Options
DetailsStandardGuaranteed to LastGuaranteed to Love
PricingFREE$$$
Warranty Duration
3 year limited warranty✓✓✓
5 year limited warranty✓✓
Warranty Coverage
Defects✓✓✓
Parts✓✓✓
30 Day Returns(in-store credit)✓

complete details about our guarantee
Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

  • The product has been correctly measured, installed, and operated.
  • All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.


Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.


Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

  • Damage resulting from accidents, alterations, misuse, abuse, or neglect.
  • Improper measurement, installation, cleaning, or maintenance.
  • Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
  • Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.


Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.


Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.


How to Request Service


Blinds Chalet Customer Care
[email protected]
(480) 470-1127


Please include:

  • Original proof of purchase, which can be your order number or purchase confirmation email
  • A brief description of the issue
  • The location of the window covering and clear photos or video of the issue


Resolution on Warranties and Guarantees
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
  • If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.
5 Year Guaranteed to Last
  • Standard limited warranty extended from 3 to 5 years.
5 Year Guaranteed to Love
  • Standard limited warranty extended from 3 to 5 years.
  • 30 Day Returns
    If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).
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Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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