Window Blinds Reviews Page 25 - Blinds Ratings

Customer Reviews of Blinds Chalet

I want to add my voice to those of your satisfied customers.

Mar 29 2010

I want to add my voice to those of your satisfied customers. The blinds we ordered a few months ago were of good quality, the packing and instructions were excellent, and your follow-up on replacing defective parts was prompt and efficient. Couldn't ask more from a supplier!

Helen

Highland Park, IL

I want to add my voice to those of your satisfied customers.

Mar 20 2010

Helen

Highland Park, IL

A big grateful message of thank you for Blinds Chalet being the company you are.

Mar 11 2010

A big grateful message of thank you for Blinds Chalet being the company you are. After local shopping with the big home improvement chains, and getting a difficult and frustrating response from their so-called departmental experts, we decided to shop on-line. How, where or why I came across your site is still in question but I am really glad I did. The ordering information was extremely easy to navigate, and the blinds were delivered in one week. The quality is superior to anything else I had found and the price was exceptionally fair. Even though I messed up and did not get all of the blinds on one order, they all showed up in one week. Every blind was perfect, no damage, and all hardware was included. I need to have a blinds chalet loudspeaker to announce how good your company is and how much better the quality is over the large retail chains that sucker you in by the convenience marketing tool. Baloney....my experience with Blinds Chalet was 1000 times easier than with Lowes blinds or Home Depot blinds. I sincerely appreciate the professionalism displayed, the promptness and accuracy of the order process, and the commitment your company has for standing with your customer. My hats off to you. I most definitely will be spreading the news to those that will listen.

Customer Service		Product Quality
Ease Of Site Use		On-time Delivery
Product Selection

Larry

Benton, AR

Just this week I received my first order from Blinds Chalet I am delighted!

Mar 1 2010

Just this week I received my first order from Blinds Chalet I am delighted! We can't wait to order more, I placed a order for samples and am waiting for them before making my final order. What a difference the new blinds make in the room, I wish I had found you years ago.

Deborah

Weatherford, TX

My window shades came 1 week after I ordered them - unheard of!

Jan 28 2010

My window shades came 1 week after I ordered them - unheard of!!!! Sooo easy to install (and I'm 67 w/ bad knees) and your prices are unbeatable. In short - I'm thrilled w/ my purchase and will be ordering all my shades from you from now on. THANKS!!!

Patricia

North Wildwood, NJ

I received the blinds and like them so much that I have sent you a second order~ thank you.

Jan 27 2010

I received the blinds and like them so much that I have sent you a second order~ thank you.

Thelma

Roseburg, OR

I wanted to leave feedback at how pleased I was with your service.

Jan 21 2010

I wanted to leave feedback at how pleased I was with your service. Ordering a product off the internet can be a scary experience but for me it was quite painless. The color samples arrived quickly and were true to the actual blind colors. The blinds arrived quickly and were easy to install. I was missing a valance for one of my blinds and when I contacted Blinds Chalet after 4 months they still sent me out the valance at no charge. When I went to order more blinds, my previous order from 5 months ago was still online so I could match up the same thing I had previously purchased without any guesswork. I would highly recommend Blinds Chalet to my friends and family.

Rachel

Nampa, ID

Just wanted to say thanks.

Jan 20 2010

Just wanted to say thanks. The order was accurate, and the blinds quality was better than I expected. The hardware was sturdy feeling, and hopefully will provide years of use. The blinds are beautiful as well.

Brent

Bountiful, UT

I received my order yesterday & we installed the blinds in our sunroom today.

Jan 12 2010

I received my order yesterday & we installed the blinds in our sunroom today. They look absolutely fabulous! The quality is outstanding. Thank you so much for your prompt processing as well as the very thorough packing.
Very seldom can you order in the quantity in which we did & find every item required for installation. Thanks again for your impeccable attention to detail.

Kim

Owensboro, KY

I was very pleased with my shopping experience with Blinds Chalet.

Dec 31 2009

I was very pleased with my shopping experience with Blinds Chalet. Everyone who took my calls were very thorough with answers to any and all my questions, and also very, very helpful to me with each step in ordering just what I wanted. I had samples sent to my home so I could get an idea of what different styles looked like and those arrived in a short time helping to speed things along for me. All-n-all things went very smoothly and they were easy to install when they came. I love the way they look on the windows now.
I have given your name and website out to others and will continue to recommend you whenever I get a chance. I love the new blinds and am happy I went with that look for that room, and I am most happy I found your computer address on the website.
Thank you very much

Jean

Duxbury, MA

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[91][92][93][94][95][96][97][98][99][100][101][102][103][104][105][106][107][108][109]Reviews by Location Blinds Chalet Complaints Blinds Chalet Rating

Details	Standard	Guaranteed to Last	Guaranteed to Love
Pricing	FREE	$	$$
Warranty Duration
3 year limited warranty	✓	✓	✓
5 year limited warranty		✓	✓
Warranty Coverage
Defects	✓	✓	✓
Parts	✓	✓	✓
30 Day Returns(in-store credit)			✓

Details

Standard

Guaranteed to Last

Guaranteed to Love

Pricing

FREE

Warranty Duration

3 year limited warranty

✓

5 year limited warranty

✓

Warranty Coverage

Defects

✓

Parts

✓

30 Day Returns(in-store credit)

✓

Guarantee
What Is Covered Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that: The product has been correctly measured, installed, and operated. All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed. Who Is Eligible This warranty applies solely to the original purchaser of the product and is non-transferable. Blinds Chalet’s Responsibility If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement. Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty. What Is Not Covered Damage resulting from accidents, alterations, misuse, abuse, or neglect. Improper measurement, installation, cleaning, or maintenance. Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture. Frayed cords, cord breakage, or reduced cord performance due to age or heavy use. Fading and normal aging of materials are expected characteristics and are not considered defects. Warranty Limitations This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms. Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure. How to Request Service Blinds Chalet Customer Care [email protected] (480) 470-1127 Please include: Original proof of purchase, which can be your order number or purchase confirmation email A brief description of the issue The location of the window covering and clear photos or video of the issue Resolution on Warranties and Guarantees BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product. If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired. In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade. Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer. If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

Guarantee

What Is Covered

Our window coverings are covered against manufacturing defects in materials or craftsmanship when used as intended, provided that:

The product has been correctly measured, installed, and operated.
All Blinds Chalet guidelines regarding product limitations, maintenance, and care have been followed.

Who Is Eligible

This warranty applies solely to the original purchaser of the product and is non-transferable.

Blinds Chalet’s Responsibility

If a covered defect is confirmed, Blinds Chalet will, at its discretion, repair the product, replace affected parts, or provide a comparable replacement.

Costs not included: The customer is responsible for expenses related to shipping as well as any measuring, installation, removal, or reinstallation services. Labor charges, service visits, and similar costs are not covered by this warranty.

What Is Not Covered

Damage resulting from accidents, alterations, misuse, abuse, or neglect.
Improper measurement, installation, cleaning, or maintenance.
Normal wear and tear, including fading, discoloration, or deterioration from sunlight or moisture.
Frayed cords, cord breakage, or reduced cord performance due to age or heavy use.

Fading and normal aging of materials are expected characteristics and are not considered defects.

Warranty Limitations

This warranty is exclusive and replaces any other expressed or implied warranties. No Blinds Chalet employee or representative is authorized to modify or extend these terms.

Blinds Chalet will not be liable for indirect, incidental, or consequential damages resulting from product use or failure.

How to Request Service

Blinds Chalet Customer Care
[email protected]
(480) 470-1127

Please include:

Original proof of purchase, which can be your order number or purchase confirmation email
A brief description of the issue
The location of the window covering and clear photos or video of the issue

Resolution on Warranties and Guarantees

BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective. Limit 1 remake per covered product.
If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.
If a product or component has been discontinued, Blinds Chalet will repair or replace the affected part with the closest available match in design and color.

5 Year Guaranteed to Last
Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Last

Standard limited warranty extended from 3 to 5 years.

5 Year Guaranteed to Love
Standard limited warranty extended from 3 to 5 years. 30 Day Returns If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

5 Year Guaranteed to Love

Standard limited warranty extended from 3 to 5 years.
30 Day Returns
If for any reason you are not satisfied with the window coverings and wish to return them for store credit, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Goods Authorization number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Returns are for store credit only and store credit will be available immediately after the items are received (Guaranteed to Love fee is not credited).

Customer Reviews and Ratings of Blinds Chalet (Page 25)